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In the 1930s, electricity was not a given, particularly in rural America. Incumbent utilities brought power only in the more densely populated areas, leaving millions in the dark. A similar inequity exists today with high-speed internet.

Midwest Energy is committed to building vibrant, relevant, sustainable rural communities by delivering first-in-class solutions where others won't. We're investing in a fiber communication system across our electric distribution grid, and leveraging that investment to bring fiber internet and telephone solutions to co-op members. More than 4000 are now surfing the web at previously unknown and unprovided speeds.

We're fully deploying fiber across our southwest Michigan service territory over a five-year period (2015-2019). The territory is divided into 23 zones based on substation service area. When you sign up for service you are assigned to a zone, and when we are ready to begin construction in a new area, we’ll go to the zone with the greatest percentage of interest. Once you’ve signed up, start spreading the word to build interest and bring your zone closer to construction.

We've also created zones in our southeast Michigan territory and are now collecting expressions of interest. We don't have a specific construction plan or timeline yet, but will begin developing those plans based on your interest. 

Not a co-op member? We encourage you to go ahead and sign up and build interest in your area. While we're committed to taking care of our members first, we fully intend to extend service beyond our electric service territory where there is enough interest.

 

Zones In Pre-Registration

Areas where a goal must be met before service will be made available.


About Midwest Connections

Midwest Connections is an unregulated service of Midwest Energy Cooperative.



High-Speed Internet

Work, play, school, entertainment, retail therapy – fiber internet offers solutions for your life. Plans start at just $49.95/month with speeds of 25 mbps down and no data caps!

Telephone

Enjoy crystal-clear calls over your fiber network with unlimited calling to the entire United States and beyond! International calling plans and other features available.



About this Campaign

In the 1930s, electricity was not a given, particularly in rural America. Incumbent utilities brought power only in the more densely populated areas, leaving millions in the dark. A similar inequity exists today with high-speed internet.

Midwest Energy is committed to building vibrant, relevant, sustainable rural communities by delivering first-in-class solutions where others won't. We're investing in a fiber communication system across our electric distribution grid, and leveraging that investment to bring fiber internet and telephone solutions to co-op members. More than 4000 are now surfing the web at previously unknown and unprovided speeds.

We're fully deploying fiber across our southwest Michigan service territory over a five-year period (2015-2019). The territory is divided into 23 zones based on substation service area. When you sign up for service you are assigned to a zone, and when we are ready to begin construction in a new area, we’ll go to the zone with the greatest percentage of interest. Once you’ve signed up, start spreading the word to build interest and bring your zone closer to construction.

We've also created zones in our southeast Michigan territory and are now collecting expressions of interest. We don't have a specific construction plan or timeline yet, but will begin developing those plans based on your interest. 

Not a co-op member? We encourage you to go ahead and sign up and build interest in your area. While we're committed to taking care of our members first, we fully intend to extend service beyond our electric service territory where there is enough interest.

 

Check out who's already registered!


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Mattawan
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James Rank

East North Dowagiac
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Remote
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Anonymous

Jones
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Phillip Wiersma

East Vicksburg North Mendon
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Beth Boodt

Constantine White Pigeon


AND WE'RE OFF!

8:10am July 5, 2017

After a very close race, we’re excited to announce North Marcellus-South Lawton as our next zone to go into the 2017 fiber construction plan. At the end of our special sign-up period, they emerged ahead of the pack by just a few pre-registrations. The winning-zone ended up at 55% to goal, while Union was an extremely close second with 54%. West Three Rivers landed in third with 52%.

Congratulations North Marcellus-South Lawton! Construction will begin soon with in-home installations beginning in the second quarter of 2018.

Feeling a little deflated because your zone wasn’t the winner? Stay tuned as we will announce the first build of 2018 in October.

You can keep the enthusiasm for your zone going by telling your neighbors to pre-register for service on our Crowd website. We determine construction based on interest expressed through pre-registrations. When we are ready to pick a zone, we go to the one with greatest percentage of interest.

Want help spreading the word in your zone? Send us a message, and we can provide you with some materials.

 

June 2017 Construction Update

7:39am June 8, 2017

How is it June already?! It seems like 2017 is moving at fiber speed. While the year is half over, we’re working just as hard as ever to bring high-speed, reliable internet to our communities. This summer has more exciting developments underway:

West-North Dowagiac: We recently completed all phases and are now actively doing home installs.

East-North Dowagiac: We’ve completed main-line construction and splicing on one circuit and expect to complete construction on the other two this summer. Drop construction and drop splicing will begin promptly after that with home installs beginning this summer.

Mattawan: Walkout work is complete and the next phases (mainline construction / splicing, drop construction / splicing) should wrap up by fall. Home installs are just a few months away.

Marcellus: Main-line construction and splicing have begun and drop construction and splicing should be wrapped up by fall. Just like your friends in Mattawan, home installs are right around the corner.

We know how hard it is to wait for this service. Just remember, with each new install, we are helping you build connections of your own – just like Beverly from Three Rivers: “Broadband Internet has helped me interact with my grandchildren who live nearby in a new and fun way.  We have always had a good relationship, but now this relationship has been additionally enriched.  In addition, I am now able to face time with my little granddaughter in Chicago.  How cool is that!”

Time is running out to help your zone win the race to be next in line for construction. June 30 is the deadline to pre-register!  As of June 7, North Marcellus-South Lawton and Union are in a dead heat at 51% of the goal. West Three Rivers is coming in third at 48%. So now is the time to recruit your neighbors to Join the Crowd.

BIG news for 2017 Construction Plan

12:15pm April 25, 2017

“Down to the Wire”

“Win by a Nose”

“Home Stretch”

“Dark Horse”

These are just a few everyday expressions that originated in the sport of horseracing. As we approach Kentucky Derby weekend, let’s apply those phrases to our crowd action and share some exciting news.

For many months, three zones have been in a tight horse race for the top spot among our zones in pre-registration. North Marcellus-South Lawton is at 47% to goal, Union is at 46%, and West Three Rivers is at 45%. Each is vying for the coveted first build of 2018, and it’s anyone’s race to win at this point.

Here’s the news. Thanks for the very mild winter of 2017, we are well ahead of schedule and prepared to move one more zone into our 2017 build. The stakes just got higher!

It’s time to get out there and spread the word on behalf of your zone. On June 30 we will announce one more zone to go into construction in 2017, with home installs beginning in early 2018. We’re getting down to the wire!

We’re not ruling out the possibility that a dark horse will emerge in this race; one of our zones at a lower percentage could rise up and win by a nose. Again, it’s anyone’s race to win as we approach the home stretch of the 2017 construction plan.

Need some sales materials to help you spread the word? Just shoot us a message through our website, and we’ll hook you up.

Check Your Address

April 2017 Construction Update

10:38am April 5, 2017

The winter of 2016-17 was unpredictable at best. The early months that typically bring snowfall and ice brought unprecedented tornadoes and crazy wind storms in this unusual year. The good news is we were able to keep construction moving through most of the mild season, and are now ahead of schedule!

What are we hearing from our most recent installs? Ken from Waltervliet said, “It’s been a long time waiting, but Midwest has gotten rural Michigan out of the 1980s with the installation of their fiber internet.” And Lisa from Hartford wrote, “Before your fiber we only had dial-up or satellite internet. Being out in the country, we thought we would never have the opportunity to have fiber internet, but Midwest changed all that! No more data caps. My kids can be online for school projects without worry of overages. We are able to stream movies, videos, music, etc. It’s FAST and your plans are VERY affordable.”

Ken and Lisa join about 4000 other active subscribers now enjoying the gold standard of high-speed service, and we’re adding about 50 more each week. Given our great progress, we thought it was time to share another general construction update related to our new 2017 zones:

West North Dowagiac: Surfing at the speed of light has officially started for a few customers served off of one of the two circuits. We’re finishing up the drop splicing for members on the other circuit and expect to begin home installs for those members early in May.

East North Dowagiac: We’ve got three circuits in this area, and construction has started on one. We expect to get through all of the next steps (splicing, drops and drop splicing) on all three circuits throughout the spring, and begin home installs this summer.

Marcellus: Walk-out work is complete on all three circuits, and construction and splicing work have started on one. We expect to get through all of the steps leading up to home installs on all three circuits through the summer, and begin home installs this fall.

Mattawan: We’re working on four circuits in this zone, and walk-out work is complete. We’ve started construction on one of the circuits, and expect to get through all the steps on all four circuits through the summer. Like Marcellus, you should begin seeing home installs this fall.

The horse race for the top spot of zones in pre-registration continues. North Marcellus-South Lawton and Union Zones are currently at 46%, and West Three Rivers is hanging in there at 45%. Who’s going to nose ahead for the coveted first build of 2018? Only time will tell!

February 2017 Construction Update

10:48am February 8, 2017

Punxsutawney Phil may have seen his shadow last week, but if six more weeks of winter look like the first half of the season, we’re in good shape!

Mother Nature has helped us keep construction crews at work during this unusually mild winter; great news as we enter the third year of our five-year southwest Michigan fiber deployment.

We now have north of 3500 active subscribers enjoying the gold standard of high-speed service, and raving about the experience. Margie from Decatur was hooked up in December, and had this to say: “As a former Exede satellite customer with a 15Gb data package that was used up before the middle of the month, slow downloads and even slower uploads, I cannot express my extreme happiness with the Midwest Connections fiber services. The price, speed, and reliability of your service are amazing and I would recommend to anyone interested in internet service.”

Thanks Margie! And with that, here is our first official construction update for 2017:

Northeast Cass: After an unexpected delay, we were finally able to start lighting up customers in mid-January. Thanks for your patience!

West North Dowagiac: Construction has started on one of the circuits and we’re well ahead of schedule. We expect to begin lighting up members off this circuit sometime this spring, and the full zone throughout spring and summer.

East North Dowagiac: Walk-out work is complete and construction will begin in the spring. We’re on track to begin installs this summer.

Marcellus and Mattawan: Walk-out work is nearly complete in both zones, and we still expect home installs to begin in the fall.

For those still in pre-registration, there’s an ever-changing horse race for the top spot between West Three Rivers, Union, and North Marcellus-South Lawton. Keep encouraging those sign ups to get your zone into our 2018 construction plan!

Our Gift to YOU on our 3rd Anniversary

3:30pm January 10, 2017

Three years ago today, on an equally cold and blustery winter day, we installed service to our very first fiber internet customer.

Today we have 3,361 active subscribers, and are hooking up about 50 new customers a week!

As we celebrate the growing success of this business, we’re excited to share a great NEW advantage to fiber internet from Midwest Connections. Our gift to YOU!

While more and more incumbent providers are taking away from the service experience by imposing data limits with stiff penalties for overages, Team Fiber is offering even more by moving all customers to the comparable symmetrical service plan at the non-symmetrical price!

Effective February 1, customers who previously paid $49.95/month for 25 Mbps download and 10 Mbps upload will now enjoy 25 Mbps down and up for the same price. And those who previously paid $79.95/month for 25 Mbps down and up will keep those amazing speeds at the reduced price of $49.95/month. This change is for customers in all four plans!

Symmetrical service means you get the same speeds for both downloading and uploading. Downloading, which represents the majority of our internet use, is receiving data from the internet to your device. When you put in a website or stream a movie, you’re pulling data down from the internet.

Uploading is sending data from your device to the internet. When you post your fabulous family photos on social media, send email, play online games, or work from home using a remote network, you’re uploading data to the internet.

Symmetrical packages, fiber-speed experiences, and unlimited data.  Happy 3rd anniversary from Team Fiber!

November/December Construction Update

12:59pm November 21, 2016

No one in the tiny village of Mendon ever thought they would enjoy a high-speed internet experience, but Team Fiber has changed all of that. In fact, on November 9 Sharon from Mendon became our 3000th lit subscriber!

Mendon is just one of many rural communities across southwest Michigan that is experiencing the life-changing difference of fiber internet. Peter, another new customer in Mendon, recently said, “Thanks for providing broadband to rural areas. Midwest is one of my favorite providers of services. Cooperatives are the best!”

 

 We appreciate the kind words, and are thankful for the trust and patronage of our growing family of subscribers. As we approach the end of year 2 of our five-year build, we’re excited about the progress we’ve made and eager to move into our new communities as previously announced in the 2017 launch plan!

Here is the final construction update for 2016:

All zones that went live in 2016 will be lit in early December, and installers will spend much of their next few weeks hooking up service to folks in the Keeler and Northeast Cassopolis Zones. Santa may have all kinds of new gift opportunities with fiber-speed internet in the house!

North Dowagiac: As previously shared, we’re approaching this build in two phases because of the size of the zone. Walk-out work in complete across both areas, and construction has started in the area west of the Amtrak railway. We expect to begin home installs early in the summer. Construction will begin east of the railway in the spring, will installs following later in the summer.

Marcellus and Mattawan: Construction work is slated to begin next summer and you should see home installs beginning in the fourth quarter.

Construction crews will keep at it in the field as long as Mother Nature cooperates. In areas with underground service, you may see line laying on top of the snow and ice, but crews will return to bury the line once the weather permits.

From our family to yours, have a happy and blessed Thanksgiving holiday!

 

Making Room for Mattawan in 2017  

8:01pm October 24, 2016

 

In September we brought fiber internet to life for more than 200 members in southwest Michigan. Nancy from Edwardsburg said, “The speed of this internet is amazing! All these years of waiting and hoping finally paid off. Thank you!” Alex from Jones was equally pleased, sharing “I am extremely happy with my new Midwest broadband internet services … I applaud Midwest’s effort to build new infrastructure in rural areas where traditional providers refuse to invest in upgrades. We should all support these efforts in making our lives better.” 

We love hearing from our new customers, and sharing their comments with those who are so patiently waiting their turn.

Speaking of waiting, as we reviewed our previously-shared 2017 construction plan (North Dowagiac and Marcellus Zones), we realized we have room to squeeze just one more zone into the building year. So without further ado, we welcome the good folks of Mattawan to our 2017 build!

You’ve likely already seen some action up that way as we’ve been working on the backbone to connect our substations as part of our electric distribution system upgrade. That work will turn to fiber internet activity late next year as we anticipate installs beginning in the fourth quarter of 2017.

Stay up-to-date on everything related to fiber and your Utility of the Future by following us on our Facebook page.

Where is TeamFiber going in 2017?

11:52am September 7, 2016

North Dowagiac and Marcellus have literally been running neck and neck for the coveted top spot in our Zones in Pre-Registration. Folks in those areas have been working hard for bragging rights as our next zones to “go green” on the map and move into construction.

So today, we’re excited to reward all of their collective grassroots efforts and move BOTH North Dowagiac and Marcellus Zones into active status! Welcome to our 2017 build!

To be fair, North Dowagiac comes into this announcement with a slight lead, so walk-out work has already commenced. Because of the size of this area, we’re building out in two phases. The WEST North Dowagiac Zone is the geography west of the Amtrak railway, and will go into construction first, with home installs tentatively beginning in the second quarter. The EAST North Dowagiac Zone is east of the railway, and should see home installs beginning in quarter three. Remember, there are many steps to this process; refresh yourself with our How Long Until I Have Fiber video.

We’ll begin walking out the Marcellus area yet this year, and expect to start lighting up homes in the fourth quarter of 2017.

We celebrated our 2500th installation last week and are lighting up 50-60 new customers every week. Fiber-speed internet is all the buzz across southwest Michigan.

Here is the long-awaited construction update for all of our active zones:

All construction is complete and members are being scheduled and/or hooked up daily in Calvin, East Vicksburg/North Mendon, Mottville, North Three Rivers, Schoolcraft, Southwest Edwardsburg/East Niles, West Cassopolis/North Edwardsburg, and West-South Dowagiac. If you’re a new user in one of these zones, welcome to the rural broadband revolution! Our installers continue to bring service to life for members in these zones everyday!

Keeler:  We’ve made great progress on construction through the summer. We’re building out three circuits and each is on a different phase of the process. We’ll begin home installs in October for two of the circuits, and expect to have everyone currently in the crowd lit by year end.

Northeast Cassopolis: We’re moving into the splicing stage of construction. Once that’s complete, we still have to build the drops and the drop splicing, but expect to begin home installs in the fourth quarter.

We love hearing from those who are now using the service, and encourage those who are waiting to continue talking it up. Remember, your electric cooperative is stepping up to the plate to bring the gold standard of broadband internet. We’re working hard for you! Stay up to date on everything related to fiber and your Utility of the Future by following us on our Facebook page.

June/July Fiber Construction Update

12:05pm June 28, 2016

We recently celebrated our 2000th fiber installation. In just over two short years, we’ve changed the rural experience for more than 2000 homes and businesses across southwest Michigan, and look forward to bringing new relevance and opportunity to other members across this region.

We know it’s a painful wait for those who remain in the loop; we hear it almost daily. Please remember that we are the electric cooperative working hard to bring this amazing service and experience to our unserved and underserved members. It’s a time- and labor-intensive process, and we are stepping up to serve where no one else is willing. Take hope in these words from Ken in Vicksburg, “The service was well worth the wait. My entire family is happy to access to the fiber optic system!One of the few times a company's hype was lived up to, and Midwest is to be commended.” 

Here is the June/July construction update:

All construction is complete and members are being scheduled and/or hooked up daily in Calvin, Northwest Cassopolis, North Three Rivers, Schoolcraft (Woodbrook: we’re still working hard on the permitting issues), Southwest Edwardsburg/East Niles (Knollwood installs should begin in the third quarter), West Cassopolis/North Edwardsburg, and West-South Dowagiac. If you’re a new user in one of these zones, welcome to the rural broadband revolution!

East Vicksburg – North Mendon:  Installations are in progress in two of the four circuits; there’s light in the zone! Drop splicing is underway in the other two circuits, and we expect to begin home installs in July. 

Keeler:  Construction continues; are you seeing our crews in the area? Splicing, service drops and drop splicing all will be underway over the summer, and we still expect to begin lighting up this northwest portion of our service territory in the third quarter.

Mottville: We continue to see a lot of new sign ups in this zone; the good folks of Mottville are eager and will begin seeing the light soon! Construction is complete and splicing and service drops are underway. Third quarter is just around the corner, and that’s when we’ll start scheduling your home installs! 

Northeast Cassopolis: Walkout work is complete and construction is slated to begin in July. Still looking good for fourth quarter installs.

Growing our team to meet the growing demand

7:49am June 7, 2016

We’re excited to introduce three new faces to Team Fiber. As the southwest Michigan rural broadband revolution continues to bring solutions at the speed of light, we’re growing our team to meet the demand!

Paige Deak is the newest member of our customer care team, and joins Greg, Amber, and Libby as one of the friendly and helpful voices on the other end of the phone. She grew up in Cassopolis, and is familiar with Team Midwest and the great things we’re doing for our members and customers!  If you’re local to the area, you might have seen her dishing up ice cream at Lakeside Parlor, where taste testing was always a favorite part of the job!

Tony Fornoff is a home-grown member of the Midwest family. The Dowagiac native joined our propane team last summer as a service tech, and recently transitioned to Team Fiber where he joins Gary, Joe, and Tim as an installation and maintenance tech. He has previous experience in outside telecom plant, and is excited to put that to work to help bring fiber to your home or business, and maintain the system to maximize your speed-of-light experience!

Engineering the fiber construction is a monster task, and we’ve been working closely with our consulting partner, Pulse Broadband, to design the system. We’re now bringing some technical engineering expertise to our own team as Granger native Mike Ham joins us as a communications design tech. Mike graduated from Purdue University with a degree in mechanical engineering technology, and is eager to put his education to work to design and coordinate engineering projects on our grid and within the fiber operation.

Our entire Team Fiber family, and dozens of other employees across the greater Team Midwest Family, are working hard to build the system and bring solutions to your home or business.

May Construction Update

12:32pm May 9, 2016

Last Friday, Joe in our North Three Rivers Zone posted on our Facebook page: “Getting hooked up at 2:00 today. Good riddance Frontier.” We love that kind of excitement! Asked Joe the next day to share his early experience, and he said, “First time we’ve ever been able to stream a movie. Compared to the Frontier DSL we had, it’s like going from dialup to the real internet.”

Thanks for the love, Joe! We’re hearing a lot of similar comments, especially from those who are waiting. The great news is that our techs are banging out about 50 installs a week now, and putting a huge dent into the backlog of customers in active zones awaiting hookup.

For those of you still patiently or impatiently waiting, here is the construction update as of May 1:

All construction is complete and members are being scheduled and/or hooked up daily in Calvin, Northwest Cassopolis, North Three Rivers, Schoolcraft (except Woodbrook, where we continue working on permitting issues), Southwest Edwardsburg/East Niles (Knollwood installs should begin in the third quarter), West Cassopolis/North Edwardsburg, and West-South Dowagiac. If you’re a new user in one of these zones, welcome to the rural broadband revolution!

East Vicksburg – North Mendon:  We’ll begin installing two of the four circuits this month, and expect to be full steam ahead with lighting up all circuits early this summer.

Keeler:  We’re working through the many steps and still expect to begin lighting up this northwest portion of our service territory in the in the third quarter.

Mottville: Construction and splicing continue, and you’re still on track to get your install calls in the third quarter.

Northeast Cassopolis: Walkout work is complete and construction should start in June. Everything still looks good for fourth quarter installs.

 

April Construction Update

9:27am April 4, 2016

Our fiber techs are hard at work, and recently knocked out 42 installs in one week! We now have well over 1500 southwest Michigan members experiencing the power of the rural broadband revolution from their own home or business. Chuck, one of our happy users, recently shared the following: “Words can’t really describe how fast Midwest Fiber is. I can’t say enough good things … I use the internet very hard and need reliable speed. It is not uncommon for us to have Netflix running on two TVs, playing online games on a minimum of two computers, and surfing the internet on a tablet all at the same time. Midwest Fiber delivers!”

Chuck is not alone in offering a glowing review, and we know many of you are still waiting to experience that yourselves. While you wait, here is our April construction update:

All construction is complete and members are being scheduled and/or hooked up daily in Calvin, Northwest Cassopolis, North Three Rivers, Schoolcraft (except Woodbrook Subdivision) and West-South Dowagiac. If you’re a new user in one of these zones, welcome to the rural broadband revolution!

East Vicksburg – North Mendon:  April showers may bring May flowers, but will also bring May home installs for folks in this zone. Scheduling calls will begin soon!

Keeler:  Construction and splicing are on track as scheduled for second quarter, and we fully expect to begin lighting up the area in the third quarter.

Mottville: Construction and splicing are on track as scheduled for second quarter, and we fully expect to begin lighting up the area in the third quarter.

Northeast Cassopolis: Walkout work continues this month, and we expect to begin construction in June. Fourth quarter is still looking good to begin home installs.

Southwest Edwardsburg & East Niles:  All systems go as we finish up construction, drops and splicing in coming weeks. First home installs will be underway this month!

West Cassopolis – North Edwardsburg: Ontwa Sub home installs continue, and we’ll begin lighting up folks on the Dailey Sub this month.

Evolution of the Utility of the Future

2:37pm March 21, 2016

If you’re receiving this email, you already know the GREAT things happening in the southwest Michigan Rural Broadband Revolution. But do you realize that fiber internet and phone are really by-products of a much bigger project and initiative?

Many of you know that we attempted to provide a reliable internet solution for many years, from dial-up to WildBlue satellite to Broadband over Power Lines. Several attempts, and several epic failures for multiple reasons. But all that changed in 2013. We knew we needed to invest in robust, two-way communication across our electric grid to maximize utility and member benefits with ever-evolving technology, so we committed to a major investment in a fiber communications system. We quickly figured out that we could leverage that investment and provide fiber data and voice solutions to our members. Bam!

It’s all part of the evolution of Team Midwest as the Utility of the Future. When you combine a smart utility grid with what is commonly referred to as the Internet of Things, life as we know it changes. From the utility perspective, we gain access to information and data that allow us to serve you more efficiently and effectively. And from the consumer perspective, you have an improved experience with your utility, and access to a whole new world of advanced home technologies – products and services that will save energy and make life more convenient than ever before.

Team Midwest is growing like crazy as we prepare to be your Utility of the Future. We expect to add at least 30 new employees over the next five years to support these major initiatives, and another 30 or so in the following 10 years to support ongoing growth and operations. We recently launched our Utility of the Future website to share our story, and the resulting need to build a new home to house the growing operation. We encourage you to take a look at what’s coming, and subscribe to our blog to keep up on what we’re doing related to smart grid, fiber, our new building project and everything else. Great things are happening!

And speaking of great things …

One of our newest fiber families is enjoying a new television experience, thanks to Midwest Connections. Heather Lewis signed up for new fiber service during our special holiday promotion late in 2015, and her name was drawn as the winner of a 43” High Definition LED Smart TV. #TeamFiber Rep Greg Dabideen had the honor of making the call and presenting the TV. Heather lives in Three Rivers with her husband and two children. They previously used Frontier for internet service, and are really enjoying their buffer-free experience while watching Hulu. No more delays while doing homework, watching television or playing games. Congratulations to the Lewis Family!

March Construction Update

7:55am March 3, 2016

Today’s forecast calls for 2-4” of snow with a high temperature of 32. Next week we’re looking at highs in the mid-60s. Gotta love some Michigan winter!

Regardless of what the weather does as we inch our way to spring, TeamFiber took advantage of the overall mild winter season and made great headway on construction. And as the weather breaks, we’ll kick all of our efforts into high gear and bring more and more of you online.

Not a lot of changes from last month’s construction update, but here’s the good word for early March.

Calvin: Home installs continue for those areas that were built last spring, and this month we’ll begin lighting up the Shavehead Lake and Mason area members we added late in 2015.

East Vicksburg – North Mendon:  Construction continues and we are still on track to begin home installations early in the second quarter.

Keeler:  Walkout work continues and construction is on track to begin in April. We plan to begin lighting up customers in the third quarter.

Mottville: Walkout work continues and construction is on track to begin in April. We plan to begin lighting up customers in the third quarter.

Northeast Cassopolis: Walkout work begins this month with construction, drops and splicing continuing through the summer. Still on schedule for home installs to begin early fourth quarter.

Northwest Cassopolis: All construction is complete and home installations are in progress.

North Three Rivers:  Everyone in this zone is in the home stretch, and some are already being installed. If you haven’t received the magical call from our scheduler, stand by. It’s coming soon!

Schoolcraft: Home installs continue for most in this zone. We have just a few folks in a subdivision with a delay, but we’ve been in touch and will continue to keep them apprised.

Southwest Edwardsburg & East Niles:  Construction, drops and splicing are underway, and home installs should begin early in the second quarter.

West Cassopolis – North Edwardsburg: Home installations are in progress for folks on our Ontwa Sub, and we’ll begin lighting up the Dailey Sub folks later this month.

West-South Dowagiac:  Home installations are in progress.

Word on the Street: Fiber Rules!

8:50am February 17, 2016

For those of you now using our fiber internet solution, this probably won’t come as a surprise. For those still patiently (or not so patiently) waiting, this should just reaffirm your commitment.

People LOVE their fiber service.

We survey our newly-installed customers to measure their satisfaction, both with the scheduling and installation process and the overall service experience. We’re still learning, and continue to strive to make this experience the very best it can be. You deserve it!

Here are just a few comments from new users from our most recent survey:

  • Love the speed and pricing of service packages. Great Internet afforded to us customers living in rural areas!  (Heather, Dowagiac)
  • I am extremely pleased with Midwest's internet service. After years of paying for Frontier and not being able to use our service, I don't look at it as paying to have Midwest's service. I see it as a bargain price to pay NOT to have Frontier. Good job. Keep it up. (Danny, Dowagiac) 
  • This service has changed our lives, no joke. We went from paralyzed to functional in the flip of a switch. We are thrilled to be connected. Thank you so much. (Susan, Vicksburg)
  • This has been great!! Beats the crap out of old dialup service & my Sprint service. Can watch my Amazon TV, use my iPhone and my laptop. Thing is fast! (Ginny, Three Rivers) 
  • I LOVE my internet. The stress from data overages is long gone, no more having to tell the kids to not use internet for a few days due to data. The speed is impeccable and we have had nothing but a positive experience for the last 3 months. Thank you!! (Carey, Cassopolis)

The other cool thing is that we now have over 3200 people in the crowd, and close to 1400 actively using service. More importantly, we’ve hit a 50% take-rate in four of our active zones! That means 50% (or more) of the people who have access to service have actually signed up. Adoption is growing!

The rural broadband revolution is alive and well in southwest Michigan! Keep spreading the word!

February Construction Update

12:29pm February 2, 2016

The morning news reports show massive Winter Storm Kayla bringing blizzard conditions to the west; fortunately our service area is not currently in her path! Mother Nature has been kind as we’ve entered Year 2 of our five-year build. We’ve certainly got more winter ahead of us, but crews have been able to stay in the field and move forward with walkout and construction work.

We officially welcome Keeler, Mottville and Northeast Cassopolis Zones to our update list this month! Remember, we’re not out of the winter woods yet, but here’s what we know and believe as of today:

Calvin: Home installs continue for those areas that were built last spring. Construction is complete now for the members we added late last year in Shavehead Lake and Mason, and we expect to being lighting up those areas in early March.

East Vicksburg – North Mendon:  Construction is ongoing on our first official build of 2016, and with Mother Nature’s continued help we now expect to begin these home installations in April.

Keeler:  Walkout work begins this month, with construction slated to begin in April. The magical scheduling calls should begin during the third quarter.

Mottville: Walkout work begins this month, with construction slated to begin in April. Home installs should begin in the third quarter.

Northeast Cassopolis: Walkout work should begin late in the first quarter, with construction following late in the second quarter. You’re on tap for home installs to begin early fourth quarter.

Northwest Cassopolis: All construction is complete and home installations are in progress.

North Three Rivers:  All walkout, construction and splicing is now complete and we’ve started home installs on one of the three circuits.  We’re finishing up drops and drop splicing on the other two circuits, and will begin lighting up everyone in this zone yet this quarter.

Schoolcraft: With the exception of a handful of folks in the Woodbrook Subdivision, home installations are ongoing in the Schoolcraft Zone. We’ll keep our friends in Woodbrook apprised of next steps via email or phone.

Southwest Edwardsburg & East Niles:  Construction continues in our second planned zone for 2016, and we expect to begin home installs early in the second quarter.

West Cassopolis – North Edwardsburg:All construction is complete and home installations are in progress.

West-South Dowagiac:  All construction is complete and home installations are in progress.

That’s the good word for February. We’ll have another construction update early in March!

Three additional zones added to 2016 build

7:34am January 8, 2016

With some amazing cooperation from Mother Nature, TeamFiber contractors have already finished walk-out work, and are now starting construction in our first zone builds for 2016 (East Vicksburg/North Mendon and SW Edwardsburg/East Niles). Guess what that means? We need to get more walk-out work scheduled for 2016 construction! 

So without further ado, we’re excited to announce our NEXT zones for 2016. The first two are proof that grassroots efforts work, as we’ve featured their efforts in previous Crowd updates. Welcome to our 2016 build members in Mottville and Keeler Zones! Walk-out work is beginning during this first quarter (as long as Mother Nature continues to play nice!), and we expect to begin lighting up folks in the third quarter.  We’re also bringing the Northeast Cassopolis Zone into the 2016 plan, with the expectation that we’ll begin installations in the fourth quarter.

As of today we have almost 1200 happily using our service, and 873 folks in active zones (not including our new 2016 builds) somewhere in process. We topped the 3000 mark of customers “in the zone” (which doesn’t even include those in remote areas), and are adding more than 50 new folks each week. 

Year 2 of our 5-year project promises to bring BIG things in the southwest Michigan rural broadband revolution. Keep spreading the word!

December Construction Update

9:51am December 21, 2015

We’ve got a couple of short work weeks in front of us as we quickly approach Christmas and the new year. Our first year has flown by! As we enter these holiday weeks, we wanted to offer a quick construction update.  We had unexpected delays in a couple of areas, and those individuals were notified last week. We continue to appreciate your patience as we work through many unknowns to bring this long-awaited service. We’re ready to tackle 2016 with a strong commitment to light as many customers as we can!

Calvin: All construction is complete and home installations are in progress. Folks in the Shavehead Lake area will begin hearing from us for installations in January.

East Vicksburg – North Mendon:  The first official build of 2016! The walk-out work is complete and construction is underway. We expect to begin lighting folks up around May 1.

Northwest Cassopolis: All construction is complete and home installations are in progress.

North Three Rivers: This is one area where we experienced some unexpected delays on a couple of the circuits. Each circuit is on its own construction timetable, and installations should be underway across all circuits during the first quarter of 2016.

Schoolcraft: This was our initial soft-launch area and is fully constructed. We finally worked through the railroad delays and installations are underway. For those in the Woodbrook area, we expect to complete construction and begin next steps in January; you should begin hearing from us for home installations during the first quarter.

West Cassopolis – North Edwardsburg: Construction is complete and we have started lighting up customers. If you haven’t heard from us for your home installation, you should early in the first quarter.

West-South Dowagiac:  Another area where we were derailed by railroad issues, but we’ve started home installations. If you haven’t heard from us yet, you should early in the first quarter.

West-South Edwardsburg & East Niles: The second official build of 2016! Walk-out work is complete and construction is underway. We expect to begin lighting up folks around May 1.

We’re still planning to add two or three additional zones in 2016, so keep spreading the word.

Everyone at #TeamFiber wishes you a very Merry Christmas and Happy New Year!

Contractors a huge part of #TeamFiber project

9:09am December 2, 2015

A couple of months ago we shared a video explaining the many steps in the process of bringing fiber internet to your home or business.  A lot of people get excited to see work going on in their yard or neighborhood, only to find out that the actual service is still months away.

Here’s another visual that helps you see and understand the process. We have nine full-time #TeamFiber employees, and a host of employees who work on fiber and other Midwest efforts. But the bigger part of our team are the 46 contactors working on our behalf. 46!  For the most part, these are the folks you’re regularly seeing in the field building that system that will ultimately bring your high-speed solution. The graphic shows the number of individuals working on each piece of the process, and each of these steps must be completed before you ever even get the magic call about your in-home installation. Patience is a virtue!

We’ve said it before and we’ll say it again: five years from now, folks in southwest Michigan will be able to sign up and get service almost immediately. It’s cool to be on the ground floor of this landmark rural broadband revolution; however, that also means you have to experience the pains of waiting while the infrastructure is built. But from what we’re hearing, it’s well worth the wait!

Celebrating our 1000th installation

2:52pm November 19, 2015

We’re all about getting everyone hooked up as quickly as possible with their new fiber service, and this week we hit a MAJOR milestone! 

On Wednesday, our installation tech Gary Martin had the honor of lighting up our 1000th customer, our great friends at the Cass County Council on Aging. The local non-profit had fiber internet and telephone services installed at their Lowe Center facility in Cassopolis.

Bob Cochrane, CEO of the agency, said the COA relies heavily on the internet to deliver services to area seniors. “We offer WiFi access at the Lowe Center, which is very popular with our guests. We also assist with tax returns, and these have to be filed online. Last year we had reliability issues with our service and it was challenging to get the returns filed.” 

The COA also offers a monthly movie, which is streamed over the internet, and Cochrane is eager to see how the new 50 Mbps high-speed service improves the viewing experience.

“We’re so excited to now have fast, reliable service that will provide so many benefits to our team and our customers,” Cochrane said. “We applaud Midwest for recognizing the need and taking a stand to affect change. Our entire southwest Michigan region will be better positioned for growth and new opportunity as a result of their leadership.”

More creative crowdsourcing

9:09am November 11, 2015

The Crowd continues to grow at a steady pace. Current crowd-dwellers are doing a phenomenal job of spreading the word as we have a lot of very organic growth from all zones. We fully expect to have our 1000th customer lit by Thanksgiving. It’s been a great first year!

Expecting some exciting things to happen in the Keeler Zone as one member is taking some extraordinary efforts to spread the word. He took the zone map from our Join The Crowd website and identified parcels that would indicate prospective customers. His intent is to compare that list against the Crowd website to eliminate those who have already signed up, then get busy making contacts to secure new sign ups.

It’s just another example of a creative and committed approach to crowdsourcing, the foundation upon which our future construction plans are developed.

Do you have a creative approach for building your zone? Post your efforts on our Facebook page; we’d love to hear about it! Remember each member does need to sign up his or her own home or business so that when it’s time to light up, we have the right contact information to proceed. We’re here to help with sales flyers and business cards to help you spread the word – just give us a call at 844-493-4237 and we’ll hook you up.

 

October Construction Update

3:25pm October 28, 2015

While many of you reading this are already enjoying the life-changing impact of fiber internet, many others are eager, maybe even bordering on impatient, for the long-awaited call to schedule your in-home installation. Afterall, we’re now one-third of the way through Quarter 4. Tick-tock!  

We hear you and wanted to share this general update. Now that we’re almost through the first year of our five-year build, we plan to begin sharing monthly construction updates so that everyone, particularly those of you in active zones, is aware of the progress we’re making.

First, rest assured that we are on track to light up all promised areas by year end. We ran into unforeseen railroad permitting hurdles in a couple of our zones, but fixes are in place and it’s full-steam ahead.

In a nutshell, here’s the general update on all of our currently-active zones:

Calvin: All construction is complete and home installations are in progress.

East Vicksburg – North Mendon:  The first official build of 2016! The walk-out work is complete and construction will start in the first quarter depending on weather. Darn Michigan winters! We expect to begin lighting folks up around May 1.

Northwest Cassopolis: All construction is complete and home installations are in progress.

North Three Rivers: All three circuits are well underway for the planned Q4 go live, and everyone should be lit by year end. Each circuit is on its own construction timetable, but home installations for everyone in the crowd will be complete by year end.

Schoolcraft: This was our initial soft-launch area and is fully constructed. However, it was also an area in which we faced those dreaded railroad issues. With our workaround in place, all service drops are complete and splicing is underway. We’ll be in touch soon!

West Cassopolis – North Edwardsburg: Construction is about 50% complete and we expect to begin lighting folks up around Thanksgiving.

West-South Dowagiac:  Another area where we encountered railroad issues. We’re now scheduling installs for folks on the east side of Amtrak, and doing service drops for those on the west side. Everyone will be lit by year end.

West-South Edwardsburg & East Niles: The second official build of 2016! Walk-out work is complete and construction will start in the second quarter. We expect to begin lighting up folks around June 1.

We know you’re ready, and we’re working hard. While we build and light up our active zones, we will continue to encourage grassroots work in the zones in pre-registration.  One or two more zones will be added to our 2016 build, so keep spreading the word!

The RIGHT ways to build your zone

2:20pm October 21, 2015

We recently shared an update and photo about how folks in and around Mottville are using some simple yet effective methods for growing their zone. And it continues to work as we regularly have new members from that area signing up for service.

We saw some crazy overnight growth over the last couple of months in two other zones. We were excited about the flurry of activity, and very curious about what was driving it. After a little investigation, we discovered that one or two eager members had taken it upon themselves to sign up their neighbors. Creative approach? Yep! Good intentions? Absolutely! Workable solution? Not really …

We do encourage you to go door-to-door, put up signs, pass out flyers, spread the word in whatever way you can to educate others in your zone and garner sign ups. However, it’s really important that each member sign up their own home or business so that when it’s time to push “GO” in that zone, we have the right contact information to proceed. If your friend or neighbor doesn’t have a way to get onto the TeamFiber website, just have them give us a jingle at 844-493-4237 and our customer care reps will happily help them through the process.

We love your enthusiasm and eagerness. Lots of great talk about what’s coming. Keep the conversation going and the zones will keep growing!

The MANY steps to bringing fiber internet

10:57am October 7, 2015

Chances are that if you’re reading this article, you’ve asked “WHEN” at some point in your own rural broadband journey. You may have uttered it with a snarl of frustration or with a hint of giddy enthusiasm. Or maybe both at different points!

When will fiber come to my home/neighborhood/community is probably the most common question we hear -- and we get it! You went without options for a long time, and now the best possible option is dangling out in front of you – close enough to touch, yet not close enough to log in and use!

Five years from now, folks in southwest Michigan will be able to sign up and get service almost immediately. Those of you waiting patiently (or not-so-patiently) in the crowd are on the groundfloor of this landmark revolution. We’re building a fiber communications system from scratch, and off of that system we’re extending your fiber internet service. In five years, the system will be fully implemented, and delivering the voice and data solutions will be quick and easy. Today, not so simple and not so fast.

We produced this video to help explain the many steps in the process of bringing fiber internet to your premise. While it may not make you any more patient, it hopefully will make you a little more understanding of everything we’re doing today to bring reliable solutions for your future. We’re working with you and for you to change the landscape of rural southwest Michigan. Like those who waited so patiently for electricity in the 1930s, someday soon you’ll be able to say, “I remember the day the co-op came and installed the fiber internet …”

 

Grassroots action in Mottville zone

1:48pm September 22, 2015

We recently spotted this homemade sign in Mottville, and just had to share it! There are a lot of ways to do grassroots work to build your zone, and this is a great example! The Mottville Zone has continued to grow at a steady pace, and is now at the top of the list for zones in pre-registration. Kudos to the individual(s) in Mottville who are raising awareness and growing the zone.

Don’t forget that we also offer some tools to help you spread the word. We have our little “calling card” with the phone number and website that you can pass around, and we also have sales flyers that you can share. Just give us a jingle at 844-49FIBER (844-493-4237) if you’re interested in a supply of these free tools.

Also wanted to introduce you to the newest member of TeamFiber. Amber Mark has been a member of the Midwest Energy Cooperative customer care team for over three years, and recently moved to TeamFiber to bring her great knowledge and skills to our active and eagerly-waiting fiber customers. You can “meet” Amber and all of the members of TeamFiber at the Our Family page of our website.  

A word of encouragement to remote backers

11:54am September 17, 2015

This is one of the cool views we can see from the administrative side of our TeamFiber crowd website. Looks a little like a really bad case of chicken pox, but it’s actually a visual view of “the crowd.” With over 800 customers now active and enjoying their fiber internet, these dots represent the 700+ customers who are “in progress” in active zones, nearly 1800 who are in “pre-registration” (zones that are not yet active), and 500+ who are “remote backers” and considered outside of our currently planned service area. Word has certainly spread as we have remote backers as far away as Shelby, Coldwater and Walkerton, Indiana!

We get a lot of questions from our remote backers, especially those who can see construction going on near their residence. It feels “so close, yet so far” from that perspective. Many remote backers wonder why we can’t just extend the build a little to accommodate their street or subdivision. It’s a fair question, and we wanted to offer an explanation.

We are building this fiber communications platform across our electric distribution system for utility benefit purposes. It’s an investment in our system that will allow us to be prepared as the electric utility to deliver the products and services that our members want and need. The next generation of energy efficiency, safety and reliability standards will require robust, two-way communication across the electric grid, and that is the heart of this project. The byproduct is our ability to leverage that investment to provide data and voice solutions to our members.

So logically, our primary target as we build the electric distribution infrastructure over a five-year period is our electric membership as we’re using existing infrastructure and rights-of-way to facilitate an efficient and logical construction plan.

But if you’re a remote backer, don’t despair. There are areas within our five-year build that we may be able to incorporate just as a result the proximity to our planned construction. You’ll hear from us if that’s the case. Regardless, once our electric service territory is built, we will look at extending the service into other areas as it makes sense and where there is interest. So your challenge is to continue to share the website and build interest in your area. We’re taking care of members first, but also fully recognize that others need and deserve a broadband solution. 

Something GIG and second 2016 build

2:41pm August 31, 2015

We’re excited to share two GIG announcements with our crowd! If you’re in the crowd and already have active service, you’ll hear this and more in a separate email. Sorry for the repeat, but we’re just that excited to spread the word!

Today we’re launching the first Gig-speed internet service to hit southwest Michigan. Up to this point, our highest speed offering was an amazing 100 megabits per second (Mbps), which is pretty darned fast. As of today, current subscribers can get speeds of 1000 Mbps, or 1 gigabit per second (Gbps). Faster than fast!

We also changed up the product names to better reflect how our customers use the service. Instead of Residential and Business products, we’re now offering Non-Symmetrical (formerly Residential) and Symmetrical (formerly Business) products. The upstream and downstream speeds and costs remain the same; the change simply distinguishes the two product offerings in a more meaningful way.

You don’t need to do a thing; we’ll go over all of this when we are ready to install your service. If you’re interested in more information about the Gig offer and costs, visit www.TeamFiber.com.

The other big news: we’re pleased to welcome members in the West South Edwardsburg & East Niles Zone to our 2016 build! Sometime during the second quarter of 2016, we’ll begin lighting up home and businesses in the southwestern-most corner of our service area. Walk-out work will begin shortly, so you may see members of our team out and about. If you’re in our newest GREEN ZONE, please watch for an email over the next couple of days with information on the next steps to begin the process.

Who else will be in the loop for 2016? It’s still up to you. Mottville is now 30% to goal, with several other zones also on the rise. Keep talking it up and yours may be the next zone to be featured in our 2016 plan!

Team Fiber welcomes Eric as Tier 2 Tech Support

9:48am August 25, 2015

TeamFiber is pleased to welcome Eric Wright to the family in the role of Tier 2 Tech Support.  We were lucky enough to snatch him away from our project construction partner, where he worked as an aerial and underground inspector. He has previous experience as an installation and maintenance technician for Comcast, and also worked in sales and support roles for Best Buy. So he’s well versed in high-speed technology platforms and the hardware and software required to make it do what you need and want it to do!

Eric is a self-proclaimed tech-savvy geek who loves learning and teaching. He understands the frustrations that result when things aren’t working the way you need them to, and stands ready to help analyze, troubleshoot and resolve your issues. He’ll also provide tips and tricks and tackle some common issues in a column in our monthly customer e-newsletter and on our TeamFiber Facebook page.

“I love what TeamFiber is doing for Midwest members across southwest Michigan, and am honored to be part of this great effort,” Eric says. “I look forward to working with our members to make sure your experience is the best it can be!”

View the other members of your TeamFiber family at our website.

Welcome to the family Eric!

Fair Fun & Family Movie Night

2:01pm August 11, 2015

TeamFiber was on the midway and BUSY during Saturday’s Midwest Energy Family Day at the Cass County Fair. Thanks to everyone who stopped! We welcomed more than 20 new folks to the crowd over the course of our time at the fair, and probably added about 20 collective pounds to our team through the fine collection of fair foods!

Sometime in the next month we expect to announce our second planned build for 2016. Right now we’ve got the West/South Edwardsburg & East Niles Zone at 31%, and the Mottville Zone at 29%, so it’s still up for grabs. Keep working to build your zone and you could be the next to turn GREEN on our map!

Mark your calendars for this special event: Midwest Propane is hosting a Family Movie Night on August 27 as part of our Fueling the Fight campaign. The event will be held under the stars on the lawn of the Cass County Council on Aging, 60525 Decatur Road, Cassopolis. Bring your blankets and lawn chairs and gather with us around a giant LED screen to watch the Disney/Pixar family favorite UP.  Smokin’ Good BBQ will have great food and concessions, and we will have the giant 8-story Touchstone Energy Hot Air balloon, with tethered rides available for purchase (weather permitting). The movie event is free and open to the public, but financial contributions are encouraged. All proceeds will be donated to the West Michigan Cancer Center. Visit our Movie Night event page for more details. In three years Midwest Propane has donated more than $35,000 to support regional cancer care and services through the Fueling the Fight campaign. Hope to see you there for a night of family fun for a great cause!

And the winner is ...

9:57am July 23, 2015

A couple of weeks ago we had Celebration597 –a little internal party to recognize a milestone in our journey to provide a high-speed solution to our membership. We’ve dabbled in internet products and services for over a decade; Wild Blue satellite was one of those offerings. While satellite as an internet platform is certainly fraught with issues, it resulted in our highest number of active customers at 596. TeamFiber surpassed that number in early July, hence our milestone celebration, and today we have well over 600 high-speed homes and businesses across southwest Michigan!

So what’s next? We continue working our 2015 construction plan, and will be bringing service to North Three Rivers in the fourth quarter. As we’ve said from the beginning, YOU determine where we go beyond 2015 by spreading the word and building your zone.  You’ve worked it, and we’re pleased today to announce our first build for 2016. Drumroll please …

EAST VICKSBURG/NORTH MENDON!

Sometime in the second quarter of 2016, we’ll begin lighting up homes and businesses in the easternmost part of our southwest Michigan service area. Over 150 are currently signed up in that zone, and we expect that to jump as we begin actively marketing the service.  Walk-out work will begin next week, so you may see members of our team out and about. The engineering and construction will happen during Q4 2015 and Q1 2016, and we expect to begin in-home installs sometime in Q2. As we learned in the Deep Freeze of 2013-14, Mother Nature can wreak havoc with the best-laid plans, but you’re first on the list for 2016.

That’s just the early plan for 2016, so don’t stop spreading the word. We’ll add additional zones based on the expressions of interest at our website. Keep sharing on social media, passing out business cards and flyers, and generally talking it up. You’re in control of where we go – just ask the folks in East Vicksburg and North Mendon!

Who’s next in 2016?

2:25pm June 23, 2015

Portions of Dowagiac will be buzzing with excitement later this week as about 600 members get "THE LETTER" from #TeamFiber letting them know we’re coming during the third quarter. More happy faces across southwest Michigan!

As we continue to progress with our planned 2015 construction, we’re starting to look ahead to 2016. Remember we launched Crowd Fiber as a way to determine the areas of greatest interest to help provide a roadmap for our five-year build. With the first year nearly under our belts, it’s time to start considering the big question: WHO’S NEXT?

It’s in your hands, and you still have time to impact our 2016 build. In mid-to-late July we will determine where we’re going in the first quarter of 2016, and that will be determined by the zones with the greatest expressions of interest based on goal. Right now, as you can see, folks in the East Vicksburg North Mendon zone are firmly in the lead at 46% to goal, but it’s not too late. We’ve seen how the word-on-the-street approach can make a huge difference.

Here’s the thing to remember: there’s a lot of noise in our lives, and a lot of stuff competing for our attention. Just because YOU caught on quickly to the rural broadband revolution doesn’t mean your neighbors did. One member recently shared how surprised she was that her neighbors had no idea this service was available, even though they’d also received the introductory mailing and subsequent monthly direct mail postcards. We can do all of the creative, inventive, ingenious advertising in the world, but nothing will ever be more effective that neighbor telling neighbor.

Pass out the Solutions business cards (still available at no charge in packs of 25 – just call us at 844-493-4237), go door-to-door, get busy on social media, and you could be among the next group of people getting THE LETTER. It’s all in your hands!

Introducing your #TeamFiber family

1:13pm June 9, 2015

The #TeamFiber family grew last month with the addition of Gary Martin as our newest Installation and Maintenance Technician. Gary brings years of experience in the telecom world and joins Tim Brown and Joe Alford in bringing your service to life!

There are a lot of people working across all departments – accounting, marketing, operations, customer care and others -- to make this fiber project happen. Everyone across Team Midwest plays an active role in one way or another, and we’re working with a lot of outside contractors specifically on the construction piece. But #TeamFiber does have its own group of employees working full time for you. You may occasionally talk with one or more of them by phone or email, or see them working at your home or business. Click on the photo to go to our website, then hover over each team member to learn a little more about the folks in OUR family who are working so hard to bring solutions to YOUR family!

We’re expecting a good crowd at Wednesday’s Edwardsburg Open House, and you’ll have a chance to meet many of the folks behind the southwest Michigan Rural Broadband Revolution. Stop and see us between 4-8 p.m. at the Jefferson Township Hall!

Take fiber service for a "test drive" at community open house

3:12pm May 28, 2015

Here’s another “sign” that high-speed internet is coming to southwest Michigan! Some of you will see these popping up on your streets or in your neighborhoods. Your turn is coming; we promise!

In the meantime, we have another opportunity for you to help build your zone. On Wednesday, June 10 we are hosting a community open house and inviting wait list and prospective customers to “test drive” the newest, fastest internet service to hit southwest Michigan! Staff will be available at the Jefferson Township Hall, 24725 Jefferson Center Street, Cassopolis, from 4-8 p.m. to answer questions, and we will have technology stations available for you to get a sense of the service experience and determine which speed is right for you.

So how do you use this to build your zone? INVITE! That’s right. If you’ve got friends and neighbors who have not yet signed up in your zone, let them know about this event and bring them along. You can “test drive” together and hopefully get them on board with the southwest Michigan Rural Broadband Revolution.

Please RSVP by Thursday, June 4, and you will be entered into a drawing for an iPad Air! Email your name and service address to nicole.barfell@teammidwest.com or call Nicole at 269-445-1112.

 

While you were sleeping

1:18pm May 20, 2015

There was a lot of behind-the-scenes activity yesterday and last night as we made some necessary changes to our zones and the zone map at our Join The Crowd website. 20 zones became 23 zones. Did you feel the Earth shake as that was happening?

We reconfigured several existing zones so that we could add two additional areas to the 2015 build. We made those changes in response to an opportunity to provide high-speed service to a local school using dollars available through the federal E-Rate program. These funds cover the cost of the build, and this project provides great benefits to the students and families in this school, and the greater community. None of the planned construction for 2015 is impacted by this addition; we’ll just have to work even harder to get it all done!

For some of you, this addition means you have moved into an active zone and will be part of our 3rd/4th quarter 2015 construction. Please watch for communication from us about important next steps so that we can be ready for your service drop construction when the time is right.

If you log in to The Crowd and click on the Zones tab you’ll see the new zones on the map, with the goal information detailed below the map. About 350 members were moved to a new zone as a result of this change, so please take a moment to log in to see if your zone changed. This may impact how you work to build your zone!

Speaking of which: be sure and watch for next week’s update as we offer two exciting new ways that you can build your zone. Stay tuned!

What about southeast Michigan?

1:12pm May 14, 2015

Yesterday was a HUGE day in "The Crowd" as we welcomed more than 400 new members to the #TeamFiber family. Welcome to all of those who have officially signed on for the southwest Michigan Rural Broadband Revolution.

Lots of questions from our southeast Michigan members. We are implementing the fiber infrastructure for our utility communications system in southeast Michigan, but are focusing on the fiber internet service benefit in southwest Michigan first, because there are simply fewer high-speed options available. However, we know that there are pockets in southeast Michigan that also don't have viable solutions. We hear your wishes and frustrations and want to assure you that we are engaging in conversation with other providers in the area about possible partnerships using our fiber infrastructure to extend service. Stay tuned here for more information as those opportunities unfold.

Because we've had so many crowd newcomers, we wanted to remind everyone about how to help build your zone. As we've explained, where we go next with construction is largely driven by the zones with the greatest interest, so we encourage those of you in the post-2015 build period to get the word out to friends and neighbors in your zone. Click on the Zones tab at the top of the website to view your zone and start spreading the word. We have these free Solutions business cards that you can pass out to friends and neighbors. You can talk up the service and leave a reminder that points folks directly to the website for more information. If you'd like a supply of 25 cards, visit our Cass or Paw Paw district service center, or call us at 844-49FIBER.

Kudos to our members in the East Vicksburg/North Mendon zone; they're already 40% to goal! Great work!

While you "patiently" wait ...

12:09pm May 7, 2015

Congratulations #TeamFiber crowd --you are ON IT this week!  Since Tuesday morning more than 100 people have joined “The Crowd.” If you’re one of our new sign-ups, WELCOME! If you’re one of those hustling to get your friends and neighbors signed up and build your zone, GREAT WORK!!  The East Vicksburg/North Mendon Zone officially took the lead over North Cassopolis with 19%, but other zones are also building.

We now have over 800 in the crowd and eagerly awaiting fiber to their home or business, and as of Monday 465 co-op members are installed and able to surf the web at previously unknown speeds!

Calls are flooding our call center everyday – chiefly members wanting to sign up, or members in the crowd who want to know WHEN they will be installed. We know you’ve waited a LONG TIME and are ready for a reliable and affordable solution, and we have a plan to construct 400 miles a year over the next five years. Is it aggressive? Yes! Is it fast enough for those who are waiting. No!

Just remember that this is a very grassroots effort and our members are largely driving the next-step construction plans by building their zones. Each zone that reaches goal will be considered as we determine where we’re going next. Share this update with fellow co-op members in your area and encourage them to Join the Crowd. You can also pass along the Midwest Connections Zone Build, a quick video that walks interested members through the sign up and sharing process. Click on the link or the image above to see how easy it is to encourage others to get busy!

The story of #TeamFiber: YOUR story

12:20pm April 27, 2015

Oops ...

We sent this update last week with the new video about our fiber story. Unfortunately some weren't able to view the video or even SEE a video link. Programming glitch -- sorry about that! It's such a great story that we wanted to shoot it out again. Click on the photo below, or just click this link to go directly to the video: https://www.youtube.com/watch?v=VBlCMo5_v1E.

Have you ever felt like you were on the ground-floor of something HUGE?

We occasionally hear a co-op member talk about the day the lights first came on, and can only imagine how life changing it must have been. Electricity wasn’t a given in the early half of the 20th century, particularly for those in the rural space. But through the collective efforts of those who lived without, rural electric cooperatives were formed to bring power and light.

It’s interesting that we’re living a similar story today with high-speed internet, and it’s your rural electric cooperative that is paving the way on your behalf. There is something huge going on here in southwest Michigan, and we’re all on the ground-floor. Just think, 10 or 20 years from now, as your kids or grandkids are surfing the web, you’ll be able to say, “I remember the day high-speed internet was first installed.” The kids won’t remember life before it. But you will. And you’ll know what a game-changer it was for you, your family, and our greater community.

We produced this video to tell the story of the rural broadband revolution. YOUR story. We welcome your thoughts and comments about what it means to you to be part of this revolution. Sign back in to the crowd at TeamFiber.com and share on the Comments tab, or engage with us on our TeamMidwest or TeamFiber Facebook page.

You’re on the ground-floor of something HUGE. #TeamFiber

On the ground-floor of something HUGE

1:47pm April 24, 2015

Have you ever felt like you were on the ground-floor of something HUGE?

We occasionally hear a co-op member talk about the day the lights first came on, and can only imagine how life changing it must have been. Electricity wasn’t a given in the early half of the 20th century, particularly for those in the rural space. But through the collective efforts of those who lived without, rural electric cooperatives were formed to bring power and light.

It’s interesting that we’re living a similar story today with high-speed internet, and it’s your rural electric cooperative that is paving the way on your behalf. There is something huge going on here in southwest Michigan, and we’re all on the ground-floor. Just think, 10 or 20 years from now, as your kids or grandkids are surfing the web, you’ll be able to say, “I remember the day high-speed internet was first installed.” The kids won’t remember life before it. But you will. And you’ll know what a game-changer it was for you, your family, and our greater community.

We produced this video to tell the story of the rural broadband revolution. YOUR story. We welcome your thoughts and comments about what it means to you to be part of this revolution. Feel free to share on the Comments tab of our TeamFiber website, or on our TeamMidwest or TeamFiber Facebook page.

You’re on the ground-floor of something HUGE. #TeamFiber

Calling cards now available

7:49am April 14, 2015

Facebook and Twitter are blowing up with your comments and enthusiasm about fiber internet. Everyone is excited that it’s coming, and everyone wants to know when!

As we’ve been explaining, the “when” beyond 2015 is largely in your hands. Remember, this is a very grassroots effort and our members are largely driving the next-step construction plans by building their zones. Each zone that reaches goal will be considered as we determine where we’re going next.

Here’s another tool for you. We developed these calling cards to help you spread the word about fiber internet to your friends and neighbors. Now you can talk it up AND leave a reminder that points folks directly to the website so they can get more information and sign up.

The calling cards are free (in packs of 25 at a time) to any member interested in helping spread the word. They are the size of a business card, and available at our Cass or Paw Paw district service center. We’ll also mail out a pack to you upon request. Just email us at info@teammidwestconnections.com or call us at 844-49FIBER.

We’ve got 14 people on the schedule for installs this week! If you’ve already been hooked up, or you’re one of the lucky ones in the 2015 plan, please let us know more about your experience when you’re up and surfing. Share under the Comments section at our Join The Crowd page and take it to the social space. We want to hear from you!

Grassroots at its best

1:21pm April 6, 2015

We had a call on Good Friday from a reporter at Fox 28 who was interested in doing a story on our fiber project.  We haven’t done a major media announcement yet, and were curious how they learned about us. Seems one of their cameramen, also a co-op member, got his letter about service being available and eagerly shared it with his newsroom colleagues! The result is this story that aired last week.

Fox 28 TeamFiber story

It’s a great story, and another great example of how this grassroots effort works -- neighbor telling neighbor and sharing their excitement about this long-awaited service.

Neighbors are really working it in the North Cassopolis zone, where they’re already 14% to goal. There’s activity going on just about everywhere now as you all work to spread the word.

Please feel free to share this update with potential customers to spread the word. And be sure to follow us on Facebook and Twitter and share our updates through your own platforms. Very soon we’ll have some “calling cards” available that you can use to spread the word in your neighborhood and community. We’re trying to give you lots of information and tools to help you build your zones. Stay tuned, and keep talking!

Get in the ZONE!

12:59pm March 30, 2015

In less than one week, 318 folks Joined The Crowd. It was fun to sit back and watch the interest pour in after we launched the #TeamFiber campaign!

Some have asked about the zones and what that means. Let’s break that down just a little.

We split our southwest Michigan service area into 20 different geographic zones, primarily by substation. We begin each build at the substation level, so that is the most logical approach to creating campaign zones.

Each zone has a very different make up in terms of number of members living within the territory, which is why we used a take-rate approach to establishing goals. Our take rate goal is 45%. With minimal efforts, we’ve met and exceeded that in many of our previously launched areas. In fact, we hit a 72% take rate in one of those areas!

So no matter where you live, the goal is to get at least 45% of the peeps in your zone to Join The Crowd. Early in the third quarter we will begin planning our 2016 build, and will strongly consider zones that have achieved that goal. Ultimately we’ll build across our entire southwest Michigan territory over the next five years, but if we know the interest is already there in a particular zone then we’ll strongly consider that area with next-step construction plans.

How do you get others to Join The Crowd? Just start talking! Look at the map and figure out who you know in your zone. You can plug in addresses on the home page to determine if someone is eligible (like you did when you signed up), or just zoom in using the map feature. If you’re in the social media space, share the website there. Some folks have even gone door to door to build interest!

 

Bottom line: if you are a Midwest Energy member living in southwest Michigan, we’re coming at some point. However, with this grassroots campaign approach, YOU can help determine where we go next! So get in the ZONE! http://jointhecrowd.teamfiber.com/

 

Welcome to the Crowd!

7:12am March 23, 2015

We’re excited to launch this new site, and can’t wait to see how our members engage at a grassroots level to build interest in their zones. While our 2015 construction plan is fully developed and shown in the green portions of the map, everything beyond 2015 is up for grabs at this point. So if you’ve joined the crowd, we strongly encourage you to spread the word and get your neighbors, friends and family on board. Future construction plans may very well be guided by the zones with the greatest interest. We’re working on our end to build the system, and now need you working to spread the word.

Be sure to follow us on Facebook and Twitter so that you can see the latest and greatest construction updates and other great information.

Great things are in store for Midwest members as we introduce the broadband revolution to southwest Michigan!  Thanks for joining us, and welcome to The Crowd!  



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Join the Broadband Revolution - Cindy Bennett

5:27pm August 18, 2016

Cindy Bennett

My son and daughter-in-law love their high speed with you. I'm very interested in having it available here. Comcast/Xfinity is the only option out here and their service and customer service is horrible.


Join the Broadband Revolution - Rodney Eggleston

8:50am August 14, 2016

Rodney Eggleston

Frontier DSL is over subscribed in Marcellus area where the only time you can use the internet is between the hour of 4 am to 8 am. After that, lucky to get 1 mb down and 256 kb up. Lets bring the fiber to Marcellus area. I am tired of using two internet services - LTE mifi when I need to work from home and DSL for everything else (when it works).


Join the Broadband Revolution - Janet LeForge

7:32pm August 12, 2016

Janet LeForge

Would love to see installation starting in Mattawan asap! We are not able to get good reliable service here. Help us out here!


Join the Broadband Revolution - Dale Pease

10:43am August 12, 2016

Dale Pease

Any idea when you will be installing in the Mattawan area?i am really struggling to find a good and consistent provider.


Join the Broadband Revolution - Nicolette Levandoski

7:47pm August 11, 2016

Nicolette Levandoski

When can we get another big update on things? Would like to hear about North Dowagiac and Marcellus area when construction would start. The numbers are getting higher each week... Have to be getting close to being approved.


Join the Broadband Revolution - Richard Pratt

11:36am August 8, 2016

Richard Pratt

Heck, I'll be dead before you guys get to the Onsted-Adrian area, the way it sounds. But I guess there were people who died before the railroad came to town too.


Join the Broadband Revolution - Diane Matako

8:41am August 8, 2016

Diane Matako

My church is only about 1/4 mile from comcast lines, they refuse to put the line in because there isn't enough call for their service. If you would take the time and money to put the lines down I know there would be a lot of residual income from your initial investment. Homes and business' in my area are sick and tired of paying premium prices for speeds "up to ??? " and getting worse than dial up. PLEASE HELP ADDISON GET HIGH SPEED INTERNET!!!! We are desperate to jump into the new millennium!


Join the Broadband Revolution - Harvey Oswalt

10:49pm August 7, 2016

Harvey Oswalt

Though it has to be this year where Marcellus gets lit up and I finally receive service in 2016 not 2017 then the point will be moot and HughesNet will run away with more of my $


Join the Broadband Revolution - Harvey Oswalt

10:48pm August 7, 2016

Harvey Oswalt

I am tempted at this point to bribe someone $ just to vote for Marcellus. But thats no good. Like who would bring Marcellus to 1st place for $50?


Join the Broadband Revolution - Devon Sniegowski

7:46pm August 7, 2016

Devon Sniegowski

What is the plan for the Onsted area?


Join the Broadband Revolution - SHARLENE CLARE

7:07am August 4, 2016

SHARLENE CLARE

I am wondering if you will be hooking up internet service in the Tecumseh Michigan area at anytime?


Join the Broadband Revolution - Sandra Sullivan

7:55pm August 3, 2016

Sandra Sullivan

How is the Union area looking?


Join the Broadband Revolution - Rhonda Yuras

12:58am July 28, 2016

Rhonda Yuras

North Dowagiac..... If you joined early, search for your name on the 'See who's already in the crowd!' table on the right. You may have to sign up again, I did. I searched and my name wasn't there and I did sign up. So I did it again and now I'm in the list. So, North Dowagiac, SIGN UP..... No obligation required, so no risk..... Help us out.....


Join the Broadband Revolution - William Bosler

12:37pm July 19, 2016

William Bosler

We have 7 cottages here at Lakeside Melodies Resort and will be looking for at least 2 and possibly 3 connections. It only allows me to register one for the count towards goal. We desperately need a better, reliable connection here as we are trying to conduct business and struggling with internet is costly. Please include all our connections in the count and get to West Three Rivers as soon as possible! Thanks!


Join the Broadband Revolution - Barb Mrozek

11:32am July 13, 2016

Barb Mrozek

please consider doing our area on Sears St we are in desperate need for decent internet and phone service in the area of Sears Street in Vandalia


Join the Broadband Revolution - Zachary Stuck

4:38pm July 11, 2016

Zachary Stuck

Unfortunately I may not be available for your fiber internet yet, but that doesn't stop me from being excited about it! Don't worry about the negativity that may be present, this service is worth it. I've experienced it myself, which is why I'm more than happy to wait just another short year to get it. If you're wondering why your neighbors have this awesome internet yet you don't for some arbitrary reason, watch this video, https://youtu.be/dHv_uPy9emc It was produced by the same company offering this service, to help give a little insight as to how this gigantic project is being completed. It's ok to be upset over why it isn't available yet, it isn't ok to be upset without knowing why it isn't available yet. If you do not yet live an area where this service is available, then actively talk about it, promote it, and convince people why it is an option that they will regret not choosing.


Join the Broadband Revolution - Big Slong

1:40am July 9, 2016

Big Slong

Worst company and internet advertises I'm in the zone but they refuse to let me get it two houses down have it even have signs in their yard. Plus the horrible customer service. Cant expect to much intellect this is Michigan after all.


Join the Broadband Revolution - Dave Hartzell

10:09pm July 8, 2016

Dave Hartzell

my neighbor has it but I'm not in the zone can I pay to have the wire to my house , sat internet sucks .


Join the Broadband Revolution - Joseph Weist

7:21pm July 7, 2016

Joseph Weist

Are you guys coming to Dowagiac in town? I'm so sick of bad internet.


Join the Broadband Revolution - Harvey Oswalt

5:37pm July 7, 2016

Harvey Oswalt

*Cricket sounds* Any idea when the due date of the final Zone will be up so I can just know that Marcellus will be delayed for next year?


Join the Broadband Revolution - James Baker

11:54am June 16, 2016

James Baker

I am less than a mile away from where you show coverage on Day Road in Marcellus . But I don't even have a build date yet. So frustrating . I have no other internet available , please help me and my neighbors. Thanks Jim .


Join the Broadband Revolution - Thomas Blunier

7:41pm June 14, 2016

Thomas Blunier

Literally bring me some wire i got a shovel ill do the leg work guys.


Join the Broadband Revolution - Thomas Blunier

7:38pm June 14, 2016

Thomas Blunier

I live on barron lk rd in niles you guys are sooo close to my house gahhh!!!!! Please allow me the gratification of cancelling my comcast this summer.


Join the Broadband Revolution - Nicolette Levandoski

1:07pm June 14, 2016

Nicolette Levandoski

How much more does North Dowagiac need to get approved?? There has been so much interested in the last 6 months for fiber Internet in that zone.


Join the Broadband Revolution - Harvey Oswalt

4:51pm June 13, 2016

Harvey Oswalt

Almost there Marcellus. Keep sharing the news in our area to get us lit up quicker!


Join the Broadband Revolution - Keith Higbee

11:41pm June 12, 2016

Keith Higbee

The Mattawan area is in desperate need of new internet service, especially with the new 200 house subdivison well on it's way to being created.


Join the Broadband Revolution - Kaleb Koebel

8:00pm June 8, 2016

Kaleb Koebel

Ever thought about bringing your service to the berrien springs area? Nice town with a lot of rural area!


Join the Broadband Revolution - Don Filcek

9:52am June 7, 2016

Don Filcek

Mattawan. Please . . . Get this started!


Join the Broadband Revolution - Harvey Oswalt

2:46pm June 1, 2016

Harvey Oswalt

I need more peeps to sign up in Marcellus. Its unfair that only ONE zone can be lit up for the remainder of this year. Really puts the stress on us folks here in rural areas. Right now HughesNet/Exede keeps plastoring up signs advertising *HIGH SPEED INTERNET* which is mostly a ruse for them to empty peoples wallets for poor services. Is there anyway other then social media/word of mouth/left behinds to make it so that more people would catch wind? Because I feel my efforts are in vein esp with my situation.


Join the Broadband Revolution - Lisa Green

2:13pm May 31, 2016

Lisa Green

I am in the north Dowagiac zone. I have been checking for the last year and noticed today that when I entered my address it pulled me up in town in Cassopolis when I live north of Marcellus Hwy on Okeefe Road. My zip is 49047 which is Dowagiac. So if more people in my area enter their zip and don't pay attention to the "map" showing where their address is located, the North Dowagiac zone will NEVER have enough sign ups! I don't know if this is a glitch in the software, but I entered my correct street address and zip and it showed it in town Cass.


Join the Broadband Revolution - Kayla Canfield

7:59pm May 23, 2016

Kayla Canfield

I would love to see Eau Claire as a zone. They have it just a few blocks from me in the West South Dowagiac zone. It's torture, really.


Join the Broadband Revolution - Joshua Stilwell

6:15pm May 9, 2016

Joshua Stilwell

I will sell this door to door as soon as i see west Berrien Springs as a zone


Join the Broadband Revolution - Stephanie Pomeroy

3:15am May 8, 2016

Stephanie Pomeroy

Worrell Street WestSouth Edwardsburg and East Niles zone


Join the Broadband Revolution - Harvey Oswalt

7:02pm May 6, 2016

Harvey Oswalt

Is 87989 County Road 652 Marcellus Michigan part of the Upcoming North Marcellus/South Lawton construction plan or Marcellus Construction plan? It would really make a difference if I know which is where I am at. That would be the pits if I am part of the 30% of the Marcellus/Lawton plan. Hardly much folks around where I live at. Also another question is that after all 11 Zones are done are you just putting 1 thru the ringer with the highest percentage of people who signed up or would there be a possibility of another zone being put up later in the year of 2016? Really would like to ditch this Satellite service and I really don't want Frontiers Dial up only service. Just think....More $ for you guys if somehow we get lit up quick and fast and less $ for HughesNet outrageous rip off scams. P.S. More updates would be grand too. Thanks Midwest Connections. Back to social media and *trying* to spread the word.


Join the Broadband Revolution - claudia spence

5:23pm May 4, 2016

claudia spence

What about jones mi! we are between 40 an hoffman.half of jones has a choice, we now have frontier but it sucks out here! have a fiber cable in my front yard! They come in my driveway an look at all the time! i just want fast internet


Join the Broadband Revolution - Nicolette Levandoski

10:40am May 4, 2016

Nicolette Levandoski

It's frustrating when you spread the word like crazy and try to get people to sign up for fiber internet but you can only do so much :/ Just impatiently waiting for over a year now for North Dowagiac zone to turn green. Ready to get rid of almost $70 for hughesnet that only lasts 3 days.


Join the Broadband Revolution - Harvey Oswalt

4:27pm May 2, 2016

Harvey Oswalt

So let me get this straight.....In order to speed up the progress in getting Fiber Optic out here in the rural and town....I need to accrue 340 People to sign up to even attempt getting fiber optic this year? I think I need alot more brochures...Either that or more word of mouth among folks. Does it HAVE to be all 340 people to get signed up to enable construction work in our area? Does it have to be 50% or 75% even not just 100% sign up? Month after month after using 65 Gigs of HughesNet internet my speeds are down to a merely 17.9 kbps max and it hardly reaches that. Is there some other way to progress things further other then just passing out brochures and Word of mouth to get people to sign up? #TheStruggleIsReal, #BindedBySatelliteCrooks, #OnKneesForFTTP Maybe I should hit Twitter and spread the news....Maybe that might help...Maybe not.


Join the Broadband Revolution - Martin Breithaupt

12:01pm April 20, 2016

Martin Breithaupt

"All construction is complete and members are being scheduled and/or hooked up daily in Calvin, Northwest Cassopolis, North Three Rivers, Schoolcraft (except Woodbrook Subdivision) and West-South Dowagiac. If you’re a new user in one of these zones, welcome to the rural broadband revolution!" What is the hold up in the Woodbrook Subdivision? I have talked with a person about putting a box on the house but no update or contact since then. Can you give an ETA on when this subdivision will be up and running?


Join the Broadband Revolution - Christian VanderHorst

11:02am April 18, 2016

Christian VanderHorst

There is a real problem in the North Marcellus South Lawton zone, as we most of us can barely browse the internet let alone sign up for registration. We are sitting here paying $60/mo for 3Mb/s and only getting 0.4Mb/s on a good day. Someone needs to rethink the registration process for this zone, as no one is going to sign up on their own because they can't!


Join the Broadband Revolution - Heather Kite

12:24pm March 28, 2016

Heather Kite

I'm so sad that my East Vicksburg address was skipped over. My neighbors on surrounding streets are zipping along on their lightning fast internet while I sit here on S. 28th St on my slow, unreliable internet. I can look out my window and see the houses with their lovely fast internet that I can only dream of. It's torture, really.


Join the Broadband Revolution - Rhonda Yuras

12:35am March 26, 2016

Rhonda Yuras

Why is my zone, North Dowagiac, sooooo huge? It's hard to get that many interested in a short time frame. I am sooo close to the Northwest Cassopolis zone that has been completed. Could you please extend that zone just one mile west at the top? Or at least divide the North Dowagiac zone so we can get it filled sooner??? Thanks, Rhonda


Join the Broadband Revolution - Dennis Christensen

1:45pm March 5, 2016

Dennis Christensen

On behalf of all the areas in Mattawan who have suffered through more 15 years of being promised high speed by various utilities (this is no exaggeration), I implore you to service our homes. Our children need internet for school and our budgets are stretched because of insanely high monthly internet bills from outfits like Verizon who know they can get away with it as long as no viable alternative exists! Enough is enough. Please do something.


Join the Broadband Revolution - Harvey Oswalt

11:18pm March 4, 2016

Harvey Oswalt

I am looking forward to handing out brochures of this service...But I really gotta ask...Is there over 300 people living in the small region of North Marcellus/South Lawton? I already told two of my neighbors and one that is already east of us that IS in the green area that has Frontier, Any ETA possible when in this year that it will be possible to escape from this Satellite nightmare? Hopefully wishing and will strive to push North Marcellus County Road 652 area lit up with all that is Fiber.


Join the Broadband Revolution - Alan Patterson

4:05pm February 28, 2016

Alan Patterson

I was hooked up February 9tth. I love the service, when my service went down they called me. We didn't even know it was down yet. There is only on thing I would like to say, that I didn't realize that I wouldn't have an email address with a TeamFiber domain name. It isn't a big problem since I would have hade to update all my email address's after 10+ years of Comcast anyway. It would have been nice to know ahead of time and been able to have it all changed when I was hooked up. Would have saved me some money with Comcast.


Join the Broadband Revolution - Cheryl Haskins

8:45am February 18, 2016

Cheryl Haskins

What about Jones? We are the most isolated area in all of Cass or St. Joe. Counties.


Join the Broadband Revolution - Maria Detwiler

9:21am February 15, 2016

Maria Detwiler

So close to my address. Any options?


Join the Broadband Revolution - Robert Hensell

6:38pm February 12, 2016

Robert Hensell

We are very excited for the possibility of new internet! We live out in rural country between Three Rivers, Centreville, and Constantine (live in the Constantine/white Pigeon Zone) and currently our ONLY option (aside from crappy single-usb powered laptop modems) is satellite.. which quite frankly is terrible. Having download GB restrictions, weather interruptions, unsteady connections that drop too often due to long-distance latency of RTT and dropped packets.. which make it practically impossible to even play any online MMO gaming or video streaming without buffering to large files and updates. Please come to our area soon! We are in much need of decent connectivity. It has been too long without a good ISP.


Join the Broadband Revolution - Dani Gianneschi

7:08pm February 8, 2016

Dani Gianneschi

While I applaud your efforts, they are frankly to little and far to late. It is 2016 and we are less technically supported than most 3rd world countries. It is shameful and embarrassing. If you wonder why America isn't the greatest country in the world, look to the greed of tele comm corporate operators. Really 2016 and you all are patting yourself on the back, tragic


Join the Broadband Revolution - Jennifer Hartline

10:25pm February 2, 2016

Jennifer Hartline

I am in the Marcellus zone between Marcellus and Cass. Why aren't the services being provided to customers starting from Cass outward. I think Marcellus is a little closer than Vicksburg, Schoolcraft or Three Rivers.


Join the Broadband Revolution - Matt McCarty

12:59pm January 20, 2016

Matt McCarty

Any updates? It's been a few weeks. Curious about North Three Rivers. Box is on the house but haven't gotten the call for connection yet. Thanks!


Join the Broadband Revolution - Gregory Chernoby

10:05pm January 17, 2016

Gregory Chernoby

Hello!! I know my home is technically in the Marcellus zone. My home is less than 200 yards from a home that currently has your service in the Schoolcraft zone. Is there any possible way to run service to my home off of that pole? Utility poles are already in place. I am trying to run a business out of my home, and Frontier is just not cutting it. If I am unable to get reliable internet at my home, I will be forced to sell my home and move in order to run my business efficiently. Address is 10345 W Y Ave


Join the Broadband Revolution - Brad Roberts

10:38am January 9, 2016

Brad Roberts

Just that 1 mile extension north towards Scotts would probably net you another 50 customers. I know of 10 right now that would sign up for high speed internet.


Join the Broadband Revolution - Brad Roberts

10:29am January 9, 2016

Brad Roberts

Please extend the Vicksburg northern border to S ave. East south of Scotts. Between 34th and 36th street. There are at least 10 homes that would be interested in high speed internet. We currently have snail net.


Join the Broadband Revolution - Anthony Lindeman

5:53pm December 30, 2015

Anthony Lindeman

Please consider extending the Mattawan northern border to include up to Almena Dr between Van Kal and Finch. This again would add another 200 potential homes that would be very interested in fiber access for internet.


Join the Broadband Revolution - Zachary Stuck

8:28pm December 26, 2015

Zachary Stuck

The services that you are bringing to such remote areas has been direly needed for far too long! In such a technology driven age there is no way people should be forced to treat internet access as a luxury just because of where they live. Can't wait to hear more news on how the zones are developing!


Join the Broadband Revolution - Daniel Howland

1:10pm December 11, 2015

Daniel Howland

Please seriously consider adding more area to the Mattawan zone under consideration. If you extend the northern border to include up to Almena Dr between Van Kal and Finch you would add another 200 potential homes that would be very interested in fiber access for internet, TV, etc. The only choices are slow, out of date DSL options from AT&T or Frontier, which have serious download/speeds and neither will actually confirm service to a residence unless you place an install order. The only other options are satellite internet and the speeds are not much better than DSL and you have to pay heavy install fees.


Join the Broadband Revolution - Michael Carr

9:37pm December 10, 2015

Michael Carr

We're just across Portage Lake from your East Vicksburg-North Mendon zone. Have a heart and come a little west to serve us. Also Klines Resort is just north a short ways and has quite a few year round residents. Sure to get some clients there. Thanks for listening. Michael Carr


Join the Broadband Revolution - Thomas Kline

8:45pm November 29, 2015

Thomas Kline

Yes, Bullock Road needs internet. Tired of paying wireless prices for service. Just come south a bit and hook us up.


Join the Broadband Revolution - Joshua Pettit

5:38pm November 25, 2015

Joshua Pettit

Bullock Rd needs better internet. Almost here on the map just extend that contruction a little farther


Join the Broadband Revolution - Amanda Hinkle

11:50am November 23, 2015

Amanda Hinkle

Can you share a link that I can post on facebook to get my friends and neighbors activated?


Join the Broadband Revolution - Vickie Hall

5:59pm November 19, 2015

Vickie Hall

I'd like to help spread the word in my area but I have not been able to get information to share.


Join the Broadband Revolution - Joanne Preston

7:32am November 15, 2015

Joanne Preston

PLEASE....include the Neighborhoods of Trestle Creek and Woodfield Dr in Mattawan, MI 49071!! PLEASE We have nothing!


Join the Broadband Revolution - Jennifer Hartline

8:43pm November 11, 2015

Jennifer Hartline

I live in rural Marcellus. The only option for us us satellite internet. If it is windy, raining or snowing we have no internet. I have 2 highschool students who have a difficult time with homework. Marcellus people please sign up!!!!!


Join the Broadband Revolution - Big Slong

7:14pm November 10, 2015

Big Slong

I'm in the middle of your service area but I have aep electric evebody around us has Midwest even my grandma who lives a half mile away. I know I'm not a Midwest power customer but your site shows me dead center of your zone. I will be a long time internet customer if u hook me up. Please come to my address I have zero options beside satellite wich sucks. I'm 5 minutes out of cassopolis, I would really appreciate it.


Join the Broadband Revolution - Arthur Cossairt

10:19pm November 8, 2015

Arthur Cossairt

Please extend your services into town in Schoolcraft.. I don't want comcast or Frontier or At&t if I can help it. I want fiber optic internet. .


Join the Broadband Revolution - Ashley Goss

3:53pm November 3, 2015

Ashley Goss

A little help out in Constantine please!!!!


Join the Broadband Revolution - Michelle Jambor

8:23am October 30, 2015

Michelle Jambor

Just got hooked up with broad band service. Thank You Midwest Energy!!! It is amazingly fast. Thank you for bringing Internet to the rural communities. Wish more companies would follow your lead.


Join the Broadband Revolution - Katarina  Pompey

10:12pm October 29, 2015

Katarina Pompey

We really need Internet in Marcellus. I live out in the country and the only internet that is available is Hughes Net. They are extremely slow and they want $80 a month!! Please hurry!!


Join the Broadband Revolution - eric randleman

10:54am October 29, 2015

eric randleman

We really need our current internet service with frontier is absolutely horrible.


Join the Broadband Revolution - Alex Jim

8:33pm October 14, 2015

Alex Jim

We really need new connection here. Your service is right down the road. Please help us!


Join the Broadband Revolution - Marc Kubicek

2:48pm October 14, 2015

Marc Kubicek

Come on, Bloomingdale, lets get preregistered so we can move up the list. We only need 200 more people to preregister.


Join the Broadband Revolution - amanda walton

3:57am October 11, 2015

amanda walton

:,-( I'm literally a 2 blocks from a service area and it says my area is not being serviced.


Join the Broadband Revolution - Hack Perez

4:15pm October 8, 2015

Hack Perez

20TH AVE IN GOBLES NEEDS FIBER ASAP!!! HELP! S.O.S! FRONTIER SUCKS!!!


Join the Broadband Revolution - Alex Morningstar

11:45am October 5, 2015

Alex Morningstar

Union zone needs Internet! Frontier is "available" out here but they will not give me service! They say their ports are too congested. What a crock!


Join the Broadband Revolution - Betty Chaney

3:01pm September 18, 2015

Betty Chaney

NEED INTERNET , please hurry!


Join the Broadband Revolution - Emory Gerschoffer

1:28pm September 17, 2015

Emory Gerschoffer

I am a bit confused. You have me listed in the WestSouth Edwardsburg and East Niles zone which is to be done in 2016, however looking at your map I see my address is actually in the West Cassopolis-North Edwardsburg zone. When is that zone to be done.


Join the Broadband Revolution - Brian Mills

9:11pm September 13, 2015

Brian Mills

Hello Midwest Connections, if you read this comment please help us! We are stuck with slow 3mbps down and 1mbps up speeds. They are unusable. Your services are literally avaliable right beside are neighborhood. I don't know why you decided to stop right by the neighborhoods. Please extend to our neighborhood and we will be very thankful.


Join the Broadband Revolution - Ron Kelly

3:12pm September 8, 2015

Ron Kelly

Thank you for giving us our first internet other then satellite or cell service. We moved into the South West Edwardsburg area in 2007 not dreaming we would have 0 options. Comcast is out by the main road but their feeder box is to far away and they could have cared less to even return our/neighbors calls to even discuss options. We have Midwest Electric and Propane and so happy we will be spending our internet access with you as well. Thank you, Ron Kelly


Join the Broadband Revolution - cindy williams

11:21pm August 31, 2015

cindy williams

Mattawan is in desperate need of internet other then frontier dsl. I was told by frontier that our area is in the warning zone due to old frontier equipment and that unless our internet goes all the way out there's nothing they can do and its up to the county to fix it, yet we have to pay for full internet cost regardless that we have intermittent and sometimes no internet at all. I know alot of my neighbors are desperately waiting for this to be available for us here and are going to gladly switch immediately. Please bring us this internet option soon.


Join the Broadband Revolution - Alex Dudley

6:30pm August 31, 2015

Alex Dudley

Getting a bit discouraged especially since a lot of what our zone covers has broadband internet available from cable or telephone companies in this zone. It appears we are also required to sign one of the largest amount of subscribers, so the ones of us that don't have any other internet available are just forgotten about. Any section of this zone that has other broadband providers available should be removed from our zone, it's completely unfair. What is Midwest doing to advertise this, is this just a fend for yourself campaign? I've shared with friends and on social media but are we getting any assistance from Midwest? Midwest is already upgrading speeds for current subscribers but the rest of us are just left hanging. Maybe my perception is wrong but I've been given nothing to show me otherwise.


Join the Broadband Revolution - Matthew Dautle

3:53pm August 31, 2015

Matthew Dautle

thinking those of us on the lakes outside of three rivers (fabius township) are going to get screwed out of all this unfortunately. we dont have a large population and less full-time occupancy among the neighbors so no one to join up. pretty glum about all that. kind'a figures


Join the Broadband Revolution - Matthew Dautle

3:53pm August 31, 2015

Matthew Dautle

thinking those of us on the lakes outside of three rivers (fabius township) are going to get screwed out of all this unfortunately. we dont have a large population and less full-time occupancy among the neighbors so no one to join up. pretty glum about all that. kind'a figures


Join the Broadband Revolution - Debbie Williams

11:46pm August 4, 2015

Debbie Williams

Like many others, our only option outside the township lines of White Pigeon is Frontier. Although their service has been reliable for us, we only receive half of the advertised speed. White Pigeon is getting a new Forest River development and I am sure they would be interested in your services. I know everyone around the lake area would get your service in a flash! Please make White Pigeon/Constantine your next service area!


Join the Broadband Revolution - Keith Higbee

7:08pm July 31, 2015

Keith Higbee

We definitely need another option in the Mattawan area besides Frontier dsl!


Join the Broadband Revolution - Lucinda  Kujacznski

3:12pm July 29, 2015

Lucinda Kujacznski

My husband is a physician that needs to do some of his patient care follow up from home. We are stuck using a Jetpack that is both less than adequate for his needs and does not allow us to use any streaming services for family use. I would also note that we have personally had two family members move from this community because it was not possible to access broadband for their business.


Join the Broadband Revolution - Aaron Leimback

3:58pm July 28, 2015

Aaron Leimback

I really hope you can come to the Vicksburg area - specifically the Centennial subdivision off of 22nd street. Our only option is Comcast or AT&T DSL. There are many people fed up with those being the only two options for internet. Please come help us out!


Join the Broadband Revolution - Raymond Baillie

7:37pm July 10, 2015

Raymond Baillie

We seem to be in a black hole at the junkture of N. Three Rivers, Schoolcraft and East Vicksburg-N. Mendon zones. Please don't stop a 1/4 of a mile from us! It would be great for the chance to join the 21st century.


Join the Broadband Revolution - Fred Siegl

1:40pm July 1, 2015

Fred Siegl

I am so sick of Comcast. I want choices! Thank you Midwest! Comcast does not appreciate their customers. Keep their service over a particular time period and they raise their prices on you. If you want to drop services they gauge you in a different way. Makes me sick. I hope that Midwest's service is reliable and quick. I just want internet. I recently dropped my TV and phone with Comcast. Come on, North Dowagiac!!!


Join the Broadband Revolution - Meloni Blok

11:40am June 30, 2015

Meloni Blok

We are on 10th st very close to S ave. I see there's service at 8th and S ave. So CLOSE! We currently rely on a Virgin Mobile MiFi with limited speed, and can't get any cable company to sign us up We definitely need and want to be connected and hope we don't have to wait 5 years!


Join the Broadband Revolution - Richard Granberg

6:50pm June 23, 2015

Richard Granberg

I'm on S. 2nd Street just south of W Ave in Kalamazoo county. You have a current buildout area that actually includes the back of my property ( east toward 4th street ). Can't you come over one more street? I'm afraid the zone I'm in will end up at the end of the process. Thanks


Join the Broadband Revolution - Paul Eggers

7:45am June 18, 2015

Paul Eggers

I am incredibly upset that you could set up a "zone" that includes my neighbor 2 houses down and EXCLUDES me! Also, part of your zone in my area is covering customers that already have fiber-optic from Bloomingdale Communications. If you are going to bring in a fiber optic system into my sub-division, GET THE WHOLE SUB-DIVISION! Don't stop 2 houses down from mine!!!


Join the Broadband Revolution - Amy Juroff

10:08pm June 12, 2015

Amy Juroff

We definitely need this in LaGrange Township! We don't even have internet service at our Township Hall!


Join the Broadband Revolution - Gabriel Tone

10:55pm May 30, 2015

Gabriel Tone

Where I live in Marcellus we have a large business down the road that has to use a Verizon Jetpack to run. Please come to Marcellus so that we can get some internet!!! At my house the internet we have gets .5 mb/s which means that you can only have one person on it and its still extremely slow. Please help us.


Join the Broadband Revolution - Jordan Debold

9:05pm May 30, 2015

Jordan Debold

I don't currently live in an area serviced by Midwest. Is the possibility of FTTH coming out to the village of Colon ever going to happen? Say within the next 5-10 years or so? My area is serviced by Consumers Energy and I don't see them ever doing a FTTH service even though they too have just about everything necessary to do so. For now our village has a franchise agreement with Charter Communications and we also have service from Frontier Communications, but Frontiers service is dismal at best.


Join the Broadband Revolution - nancy cutter

9:42pm May 26, 2015

nancy cutter

Hurry please!!!


Join the Broadband Revolution - Jessica Howell

9:13am May 21, 2015

Jessica Howell

I am so excited for the opportunity to have high speed internet at home. I cannot wait! I watch everyday as I drive down Chain Lake of the progress that is being made!! :)


Join the Broadband Revolution - tony fobes

4:46pm May 20, 2015

tony fobes

Great news today we were moved into a one of the new zones and will get real high speed internet this year thank you Midwest energy for looking out for us country folks.


Join the Broadband Revolution - Jane DeHart

2:59pm May 20, 2015

Jane DeHart

Marcellus seems to be a very large zone. Does this include the Village as well as Township? It appears to include downtown Marcellus, west, east, and south and north. Why so bigt


Join the Broadband Revolution - Matt McCarty

2:11pm May 20, 2015

Matt McCarty

I am just curious, how do you run your fiber lines? Are they under ground or do they run with the power lines? Looking forward to the service!


Join the Broadband Revolution - Dennis Christensen

8:22am May 20, 2015

Dennis Christensen

Woke up to flags all over our neighborhood last week.......beyond thrilled at the thought of real unlimited high speed internet that doesn't break the budget! Never thought we would live to see the day!!!


Join the Broadband Revolution - Laura Binns

8:19pm May 19, 2015

Laura Binns

Please bring to Blissfield/Riga area, sooner rather than later! Living in a bubble of a dead zone!


Join the Broadband Revolution - Steven Sobeck

8:11pm May 17, 2015

Steven Sobeck

The only viable option we have is cellphone/hot spot. Coverage is spotty and the service expensive. Last year a brush hog came thru and cleared out all the plant life under our power lines, including plants we were cultivating, without giving proper notice. I was upset, but quieted with the promise of a fiber connection to the house. However, then the fiber got redirected. When can we expect it on 22nd/vankal South of U? I am hopeful this doesn't turn into another situation like the promised broadband over power lines, which never materialized in our area.


Join the Broadband Revolution - Dave Jones

9:33am May 15, 2015

Dave Jones

Dave Jones Will there be additional services added to the wireless program as you move forward? Thanks


Join the Broadband Revolution - eric fleenor

12:09pm May 14, 2015

eric fleenor

Southeast Michigan needs more options, Palmyra Blissfield Deerfield area needs this. Wireless isn't cutting it anymore, its not reliable. Please come to Palmyra! Thank you


Join the Broadband Revolution - Jeff Spreeman

7:17am May 14, 2015

Jeff Spreeman

Please please please come to southeast Michigan, why send us an email and get our hopes up only to have them taken away to discover we aren't even in the 5 year plan. We only have one option for high speed internet, if you can call it that, and it is horrible. Please come to the manitou beach area.


Join the Broadband Revolution - Frederick Yager

8:02pm May 13, 2015

Frederick Yager

I never thought that I would live to see the day that true high speed internet made it to my rural area. Please consider coming to White Pigeon township! Please!


Join the Broadband Revolution - Megan Horn

4:00pm May 13, 2015

Megan Horn

Super excited for this! So sick of paying for a house phone that is never used for my DSL. Please hurry and come to the Mattawan area!


Join the Broadband Revolution - Schelesia Mangus

3:35pm May 13, 2015

Schelesia Mangus

WE NEED THIS SERVICE IN OUR AREA, THERE ARE THOUSANDS OF CUSTOMERS FOR MIDWEST IN THIS AREA!!!!


Join the Broadband Revolution - Larry Meyer

1:28pm May 13, 2015

Larry Meyer

We really are looking forward to this service our DSL is out dated and slow. Thank you for bring this to us who live in the country


Join the Broadband Revolution - Cathy Stutzman

1:03pm May 13, 2015

Cathy Stutzman

Our options for high-speed internet are incredibly limited in the northern rural Wauseon/Oakshade, Ohio area. Presently, we have VERY, VERY SLOW "high-speed" (fluctuates between 2G and 5G, despite the fact that we're paying for supposed 10G) through Centurylink as part of our home phone/landline bundle. We do not use our landline, but, unfortunately, must maintain its service in order to receive our internet service. The bundle is quite expensive and it stinks that we are wasting money on a service we don't use. Our other option is through our satellite provider (no cable option available for us country folk either), but it's even more expensive and, according to friends and family who have had the service, even more unreliable than our current service through the phone company. I truly believe your service would be very well received in Northwest Ohio! I hope we aren't left out of this opportunity, and I hope your service is available to us in the very near future!


Join the Broadband Revolution - Dave Kaufman

12:45pm May 13, 2015

Dave Kaufman

I would love not sending my money to comcast. would change providers in a mattawan minute


Join the Broadband Revolution - John Herman

12:11pm May 13, 2015

John Herman

I'm 2 corners away Kim. Comcast stops to the earst and also to the west. We are in no mans land. Looking forward to this new option !


Join the Broadband Revolution - Bruce Monroe

11:05am May 13, 2015

Bruce Monroe

I am anxious to have real high-speed internet service available for the first time in my area - I am tired of having such poor/slow service the likes of which would not even qualify our service as worthy of 3rd world status, much of which has access and speed way beyond what much of the USA provides!


Join the Broadband Revolution - Lois Anderson

10:57am May 13, 2015

Lois Anderson

Team Fiber, You said, "We'll have some "calling cards" available upon request in a week or so that you can use to spread the word." - See more at: http://jointhecrowd.teamfiber.com/campaigns/join-the-broadband-revolution#sthash.xSscc6rs.dpuf I want the calling cards ... Zimmyville and Baldwin and Long Lake areas need this service and we are a committed crowd.


Join the Broadband Revolution - Lois Anderson

10:52am May 13, 2015

Lois Anderson

TeamFiber, As Wendi Segulin said, "Been waiting for years for this. Can we pick it up a little? I'm being robbed by Verizon Wireless (mifi) and a bit tired of it." Amen, Wendi! I too am at the whims of Verizon MIFI and it is way overpriced. I hear from folks that have Frontier that you cannot depend on their service and they have lots of outages. Come on TeamFiber ... let's get us folks who are out here in the netherlands this wonderful service.


Join the Broadband Revolution - Stephanie Peterson

10:32am May 13, 2015

Stephanie Peterson

This is awesome. We have ATT DSL right now, and it is so unreliable (but definitely cheap--$30 per month). I am dying for your service and was so excited to learn about it. Please bring it to us soon on R Ave. We really need it, because we have so few options. Comcast is not an option. Dish services are way too expensive and have unreasonalble download limits. Although we have DSL, it is so slow and only works about 60% of the time. Please hurry to our area!


Join the Broadband Revolution - Julie Lenart

10:30am May 13, 2015

Julie Lenart

Any plans for the region in SE MI, near Blissfield? We only can get very slow DSL here, under 3 Mps


Join the Broadband Revolution - Bernd Krueger

3:39pm May 9, 2015

Bernd Krueger

I have exede Satellite and spend a minimum of $140 per month with a data cap of 25gig which is not much data. When I go over I spend $10 per gig of additional data. i have no other options, it is the price I pay to enjoy living in the country and having a home office. I have been waiting 13 years for this miracle to happen. Thank You.


Join the Broadband Revolution - Curt Imanse

7:49am May 9, 2015

Curt Imanse

Why don't you prioritize fiber for those who have no DSL or Cable access currently? Instead of bringing higher speeds to those who already have broadband, bring it to those who really need it first!


Join the Broadband Revolution - Paula Harper

7:23pm May 7, 2015

Paula Harper

We are so excited you will be coming our way. We have Verizon but are tired of $80 a month for not so great service, but we have no other choice. ATT comes form the East but stops several miles from us. Comcast comes from the west but again stops several miles short of us.


Join the Broadband Revolution - Judith Tamlyn

4:05pm May 7, 2015

Judith Tamlyn

We have been waiting patiently for Comcast to come our way, but we have to settle for Verizon modem, which gives good service, but costs $50 per mo. and is limited to 5G. Every G we go over costs $10, so we would like to see Midwest come here. Our neighbors have Frontier, but we don't want that, either


Join the Broadband Revolution - kim kirkens

9:21pm May 6, 2015

kim kirkens

We basically have nothing were we are now. The dsl through Verizon cuts out with even a Suttle breeze and I had to beg to get that because we are considered out of the range to even have it. Seems like everyone has other options at the end of our road, but no one will actually come down the road to were we are. Heck, even the natural gas line ends two curves away (1/16 of a mile) and they won't extend that to us. I'm sure about everyone one on the road would probably hookup and I'm sure the conservation club would be excited! Heck, I'll dig the trench to my house with my bare hands if I have too! Bring it down 58th/30th/56th soon please! We feel like the Flintstones while very one else is living with the Jetsons. ..


Join the Broadband Revolution - Gilbert McKinney

6:26pm May 6, 2015

Gilbert McKinney

We are really excited about you providing the internet. I really hope that a lot of people get active about hearing your news and sign up so it is available for us. Curently we are using Comcast for our internet and it is very expensive.


Join the Broadband Revolution - Wendi Segulin

10:40pm May 5, 2015

Wendi Segulin

Been waiting for years for this. Can we pick it up a little? I'm being robbed by Verizon Wireless (mifi) and a bit tired of it.


Join the Broadband Revolution - Douglas Prillwitz

11:33pm April 8, 2015

Douglas Prillwitz

A little frustrating and disappointing that you are potentially looking to provide fiber to areas that already have fiber from another service provider. This service provider offers internet, voice/phone, and television over their fiber network. Yet your possible plan stops right outside my subdivision (of 130 homes). Why wouldn't you extend the network just a little further to include a large pocket of potential subscribers?


Join the Broadband Revolution - Mark Wasil

10:51am April 3, 2015

Mark Wasil

I am thrilled to learn that high speed internet is on the horizon. Currently, my only options are Satellite (which I hear is terrible) and cellular. I use Verizon Wireless and they are charging $100/month for 10GB of data!


Join the Broadband Revolution - Jessica Howell

11:20am April 2, 2015

Jessica Howell

I am so excited I can't wait to be able to have faster internet over what I have now I am not a fan of Frontier!!


Join the Broadband Revolution - Todd Reitz

7:00pm April 1, 2015

Todd Reitz

I was just looking at your map. Please continue running the line down Davis lake St to the Painter lake neighborhood in the West Cassopolis / North Edwardsburg area. There are a lot of people at the end of this road who desperately need to get good internet service. It's only another 2 miles straight down the road.


Join the Broadband Revolution - Michael Nishizawa

4:19pm April 1, 2015

Michael Nishizawa

I will hand out cards in my area. I am so tired of Frontier being the only solution in my location.


Join the Broadband Revolution - Mary Hedman

2:27pm April 1, 2015

Mary Hedman

The sooner you expand your service - the better!


Join the Broadband Revolution - Midwest Connections

7:56am April 1, 2015

Midwest Connections
Campaign Owner

Thanks for all the great comments and affirmation of our service! Micah, LOTS of people in your same situation and we wish we could bring it to everyone this year. As it is, 400 miles a year is pretty ambitious, but we're committed! You have the power to build your zone by spreading the word to others in your area, and that is what could drive service to you sooner. We'll have some "calling cards" available upon request in a week or so that you can use to spread the word. We'll share that info on an update when they're available.


Join the Broadband Revolution - MICAH DEBOER

4:59pm March 31, 2015

MICAH DEBOER

I live at S Ave. and 10th and see that you have services on 8th and S... Is there any wiggle room in your service location? All we have available is Xfinity and it is terrible... please help!


Join the Broadband Revolution - Paul Romanetz

12:21pm March 31, 2015

Paul Romanetz

We are using a Verizon hot spot in our house, picking up signal off the local mobile tower...reliable, but expensive for the data we need to support school work. Forget about data consuming video downloads or music. Tried to get comcast to run a line down to our house (1/4 mile), will not do it. They will stand to lose all the potential business to Midwest for the future housing developments planned for the Milton twp area. Go Midwest!


Join the Broadband Revolution - Tom Casey

9:01pm March 27, 2015

Tom Casey

Excited about dumping satellite internet. Can't wait until this is in.


Join the Broadband Revolution - Rich Kannenberg

6:11pm March 26, 2015

Rich Kannenberg

I'm currently using Hughes satellite internet service, The service is Terrible, but that's the only option available to me...I cant wait for the day when i can dump that service...


Join the Broadband Revolution - Debra Sponseller

9:17pm March 25, 2015

Debra Sponseller

Please get us decent high speed internet!!!!! Verizon costs an arm and a leg with their data packages.


Join the Broadband Revolution - Angie DeGraaf

8:10pm March 25, 2015

Angie DeGraaf

Im very excited for another internet option.


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